This is us
At Avenga, we believe that human creativity empowers technology that matters. Operating globally, our 6000+ specialists provide a full spectrum of services, including business and tech advisory, enterprise solutions, CX, UX and Ul design, managed services, product development, and software development.
This is you
- Minimum 1 year of experience in an IT Support or Helpdesk role
- Solid knowledge of the Microsoft 365 ecosystem
- Proficiency in Microsoft Office applications
- Familiarity with Mobile Device Management (MDM) tools
- Experience in analyzing and maintaining IT systems
- Good understanding of local network infrastructure
- Proficient in technical English (minimum B2+ level, written and spoken)
- Strong communication and interpersonal skills
Nice-to-have skills:
- Experience with network security solutions and best practices
This is your role
- Provide technical support for employees in the Polish organization, covering both hardware and software issues
- Troubleshoot daily user problems within the Microsoft 365 ecosystem, including Microsoft Office applications
- Analyze, maintain, and ensure proper functioning of various IT systems used within the company
- Ensure smooth operation of the local network and office devices (e.g., printers, phones, conferencing equipment)
- Set up, configure, and support computer hardware and related technical equipment
- Respond to support tickets and maintain appropriate technical documentation
- Collaborate with IT teams in other locations and support the implementation of new technologies
What awaits you at Avenga?
Through our values, Better Minds, Bolder Ideas and Bigger Hearts, we strive to provide you with the tools, the autonomy, the trust, and assistance you need to excel. Enjoy benefits like flexible working hours, mobile work & workation, subsidized pension plans, discounted Germany Tickets, Wellpass fitness options, bike leasing, fresh fruit and breakfasts in the office, individual learning budgets, online courses, and more.
We take pride in the diverse skills and character of our teams, welcoming everyone to apply and contribute to our collective strength.
