At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our promise to our associates is rock-solid: we enjoy our work, we inspire each other, we provide equal growth opportunities for all team members, all roles are represented in all countries. We grow together!
Job Description
Who We’re Looking For
We’re looking for a reliable, proactive, and analytical IT expert who thrives in a dynamic environment where quality, ownership, and user-centric thinking are valued above all else.
As an IT Application Support Specialist, you’ll be the go-to expert in ensuring stability, performance, and continuous improvement of our business-critical applications — with a focus on our Document Management System. If you're ready to take responsibility, bring in your ideas, and actively shape how support is delivered — this role is made for you.
What You’ll Do
You’ll play a vital role in the full lifecycle of application support — from incident resolution to long-term optimization. Your main responsibilities will include:
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Application Support & Maintenance
- Provide 2nd-level support for our Document Management System (Document Backbone)
- Resolve complex incidents escalated from 1st-level teams
- Ensure smooth, secure, and efficient system performance
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Consultancy & Advisory
- Advise stakeholders based on your functional and technical knowledge
- Understand business needs and translate them into effective IT solutions
- ️ Continuous Improvement & Optimization
- Identify recurring issues and propose sustainable fixes
- Suggest and test functional enhancements
- Support testing and quality assurance of new features
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Cross-Functional Collaboration
- Work closely with product teams, developers, and business users
- Contribute to a culture of agility, transparency, and shared responsibility
Qualifications
Your Skillset
We're looking for someone who brings both technical depth and a people-focused mindset.
Ideally, you have:
- Experience in application support (preferably with document management systems)
- Strong analytical and problem-solving skills
- A solid understanding of ITSM practices and agile methodologies
- Excellent communication skills – fluent in English, both written and spoken
- Customer-centric attitude with a sense of ownership and initiative
- Ability to work independently and collaboratively
- German language skills are a plus
Additional Information
Bosch’s culture of innovation and digital transformation offers you a fantastic platform to grow your skills and enhance your network. We are dedicated to building a warm, open, transparent, and inclusive work environment for all.
Work #LikeABosch:
- Employment Contract
- Competitive salary + annual bonus
- Hybrid work with flexible working hours
- Referral Bonus Program
- Copyright costs for IT employees
Grow #LikeABosch:
- Complex environment of working, professional support and possibility to share knowledge and best practices
- Ongoing development opportunities in a multinational environment
- Broad access to professional trainings (incl. language courses), conferences and webinars
Live #LikeABosch:
- Private medical care and life insurance
- Cafeteria System with multiple benefits (incl. MultiSport, shopping vouchers, cinema tickets, etc.)
- Prepaid Lunch Card
- Non-working days on the 31st of December
