Published on: 2025-08-01
Junior IT Service Desk Specialist
Warszawa
Your role:
- Provide first and second line IT support via phone, email, and in person
- Install, configure, and maintain IT hardware and software
- Manage and update service tickets in the system, ensuring proper communication and follow-up
- Test new features and updates in internal systems and applications
- Collaborate with other IT and business teams to resolve technical problems
- Create user manuals and training materials to support internal users
- Participate in process improvement initiatives and suggest optimizations
Our requirements:
- Excellent communication and interpersonal skills
- Good knowledge of Windows operating systems and Microsoft Office tools
- Strong analytical and organizational skills
- English proficiency (B2 or higher) – both spoken and written
- Interest in IT and willingness to learn new technologies
- Basic knowledge of computer networks is a plus
Whad do we offer?
- Hybrid work model
- Stable job with flexible contract options
- The office is located in the heart of Warsaw
- A dynamic environment driven by new client projects and continuous learning opportunities
- Daily exposure to multiple languages: German, English, and Polish
- Attractive benefits include private medical care, a Multisport card, an employee referral program, and more
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