Numer referencyjny: MRG/AZ
lokalizacja
Irlandia
kategoria
Customer Service Advisor SSC / BPO
About the employer:
An American company where the management standards for every company in the world are the same - everyone is equal and there is cultural diversity in the teams. You will be responsible for global projects for the largest companies in the world in the field of modern technological solutions.
Responsibilities:
- reach out to partners (e.g., government entities, humanitarian organizations, businesses) to provide them with specific data,
- conduct research to understand partners' needs and analyze geographic data,
- build and maintain strong relationships with partners,
- manage data exchanges with partners, including responding to their inquiries and ensuring timely updates.
Requirements:
- customer service experience,
- English language knowledge min. B2/C1 level,
- Indonesian language knowledge min. B2/C1 level,
- good written and oral communication skills, with excellent attention to detail,
- the ability to apply judgment on the job and the ability to effectively multi-task in a deadline-driven atmosphere,
- good time management, prioritization, and ability to work without close supervision and under pressure.
- GIS knowledge BIG advantage but not critical skill.
Our client offers:
- home office
- extensive benefits package: medical healthcare, life insurance, pension
- open-minded and multinational environment,
- opportunity to be part of a global organization focused on development,
- professional development and a clear career path,
- training & development opportunities including language courses.
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