Job Summary: Total Rewards Operational Effectiveness Director is responsible for driving efficiencies, ensuring consistency, and leveraging technology to streamline Total Rewards (TR) administration processes. While the director will not have direct reports, they are expected to lead the process improvements across all TR Consultants regardless of reporting lines. They will need to partner closely with TR leaders and cross-functional partners to implement best-in-class total rewards practices that improve efficiency, reduce risk, deliver on the organization's strategic objectives and enhance the employee experience.
Key Responsibilities can include:
In partnership with peers and leaders, develop and execute a global strategy for the standardization and automation of total rewards processes. This includes identifying and prioritizing opportunities, calculating Return on Investment, and taking into consideration capacity constraints.
Collaborate with HR, IT, Finance, and other departments to ensure designed new processes are well considered and do not raise material risks or compliance issues.
Set ambitious targets and track progress to drive impactful results.
Identify and implement best practices for the global standardization of processes globally across TR
Conduct regular reviews and audits of total rewards processes to identify opportunities for standardization and improvement.
Drive the automation of manual total rewards processes utilizing tools and technology as appropriate, including bots, Artificial intelligence, macros and other tools.
Partner with the HR Technology team, internal partners and external vendors to select and deploy solutions that enhance efficiency and accuracy.
Monitor and evaluate the performance of automated TR processes, making adjustments as needed to optimize effectiveness.
Lead change management efforts to drive the adoption of standardized and automated total rewards processes across the organization.
Develop and deliver training and communication programs to support the transition to new processes and systems.
Engage with stakeholders at all levels to gather feedback and ensure successful implementation.
Establish and monitor key performance indicators (KPIs) to measure the effectiveness and efficiency of total rewards processes.
Use data and analytics to inform decision-making, prioritization and to drive continuous improvement.
Collaborate with partners (payroll, HR Tech, procurement, Communications, TR leaders, etc.) to ensure end-to-end processes are effective – not just internal procedures.
Qualifications:
Bachelor's degree in Human Resources, Business Administration, or a related field preferred.
Demonstrated commitment to ethical practices and integrity in previous roles.
Role model for growth behaviors
At least 10 years of experience in process standardization and automation with a focus on TR topics preferred.
Proven problem-solving, time management, teamwork, and communication skills
Excellent communication and interpersonal skills with an emphasis on honesty and transparency.
Ability to work in a fast-paced, global environment.
Annual Incentive Reference Value Percentage:30
Annual Incentive reference value is a market-based competitive value for your role. It falls in the middle of the range for your role, indicating performance at target.
