General Information
Job Advert Title People Services Operations Specialist Location Poland Function/Business Area Human Resources Employment Class PermanentDescription
People Services Operations SpecialistAbout Astellas:
At Astellas we are making treatments that matter to people.
We are tackling the toughest health challenges putting the patient at the heart of every move we make.
Our global vision for Patient Centricity is to support the development of innovative health solutions through a deep understanding of the patient experience. At Astellas, Patient Centricity isn’t a buzzword - it’s a guiding principle for action. We believe all staff have a role to play in creating a patient-centric culture and integrating an awareness of the patient into our everyday working practices, regardless of our role, team or division.
We have developed ground-breaking, innovative medicines in immunology, oncology and urology. Our medicines are extending and saving the lives of cancer patients, making transplantation possible and improving the quality of life for those living with conditions where needs are often overlooked.
We take a patient-focused approach, that allows us to convert brilliant early science into treatments and solutions that directly improve and save patients’ lives.
From lab to clinic to patient, we focus on the most promising science, empower the best talent to pursue it, and develop life-changing solutions alongside the best partners.
The Opportunity:
As a People Services Operations specialist at Astellas Pharma, You will play a pivotal role in enhancing the employee experience and ensuring our HR processes run smoothly and efficiently. As part of a dedicated team committed to improving lives worldwide through innovative healthcare solutions, your contributions will directly impact our ability to deliver high-quality HR services globally — making a meaningful difference in the lives of both our employees and the patients we serve.
You will be part of an inclusive team that works to develop innovative therapies for patients.
Hybrid Working:
At Astellas, we recognise that our employees enjoy having a balance between their professional and home lives. We are proud of our hybrid approach which empowers you to have flexibility on whether to work from home or in the office.
Key Activities for this role:
- Accountable for the delivery of end-to-end employee lifecycle services, with a focus on complex HR functional case management resolution.
- Ensure high-quality, consistent, and customer-focused advice is provided to managers, employees, and external stakeholders.
- Provide functional and country-specific expertise on HR processes and systems.
- Collaborate with the wider People Team to execute HR activities that impact HR processes.
- Drive continuous improvement initiatives and manage the impact of change on People Operations.
Essential Knowledge & Experience:
- Relevant experience in HR operations.
- Strong customer service orientation, with a track record in delivering high-quality operational HR processes.
- Preferred proficiency in SAP, Alight, and Conduent systems.
- Excellent analytical and problem-solving skills, with the ability to identify root causes and take appropriate action.
- Fluent in written and verbal business English; proficiency in German and French is a plus.
Preferred Experience:
- Experience with payroll software systems and benefits administration.
- Strong change management skills and the ability to manage high volumes of work effectively.
Education:
- Bachelor's degree in Human Resources or equivalent.
Additional Information:
- Type of role full-time permanent.
- Location Poland office (Warsaw).
- This position follows our hybrid working model. The role requires a blend of home and minimum 2-3 day per week in our local office. Flexibility may be required in line with business needs. Candidates must be located within a commutable distance of the office.
What We Offer:
- A challenging and diversified job in an international setting.
- Opportunity and support for continuous development.
- Inspiring work climate.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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