About Us:
Toluna is the global research and insights leader that enables businesses to make smarter, data-driven decisions – faster. We partner with the world’s leading brands, delivering impact through our advanced technology platform, comprehensive solution portfolio, global first-party panel, and world-class team of research experts. We are making investments in artificial intelligence to enhance automation, accelerate insight delivery, and unlock deeper understanding. Toluna operates in 70+ countries, redefining the future of insights. Learn more at www.tolunacorporate.com
Introduction:
As an Associate Director, you will play a key role in driving success of global programmes, leading client relationships, and managing a dynamic team of researchers. This position is pivotal in delivering actionable insights for high-profile clients across sectors, while fostering a collaborative, growth-oriented work environment.
Responsibilities:
Client and Project Management
- Design research questionnaires that meet project objectives in consultation with clients.
- Lead and manage end-to-end global research programmes, including survey design, data analysis, and results presentation.
- Analyze and transform data into clear, story-driven reports and presentations that address clients’ research, commercial, and communication goals.
- Work closely with internal operations teams to oversee survey deployment, data collection, and analysis processes and manage timelines, efficiency and budget
Strategic Contribution
- Strong understanding of client business needs and deliver tailored solutions.
- Act as a thought leader and research expert, demonstrating deep knowledge in consumer insights on topics like product innovation, branding, and advertising. Stay updated with industry trends and contribute to business growth by suggesting new methodologies and solutions. Contribute to business development by supporting proposals, pitches, and account growth initiatives.
Team Leadership
- Manage and mentor a team of research professionals, fostering their professional growth and ensuring project excellence.
- Build a supportive and inspiring team culture that encourages creativity and collaboration.
- Review and sign off on team deliverables to ensure excellence.
Your Profile:
- 6+ years of experience in quantitative research, including international and longitudinal studies.
- A results-driven, can-do attitude with a passion for research excellence.
- Strong organizational and project management skills, handling multiple tasks effectively.
- Proven expertise in designing, managing, and delivering complex research projects.
- Excellent analytical and storytelling skills with a focus on turning complex data into actionable insights and presenting these findings.
- Proven ability to build and manage client relationships.
- Positive, solution-oriented attitude with a passion for brands and product innovation and digital media.
- Strong leadership and team management skills. Robust coaching and mentoring abilities.
- Collaborative team player who thrives in a dynamic, fast-paced environment. Commitment to fostering an inclusive, empathetic, and transparent work culture.
Our Values:
- Acting with Ownership- Demonstrating individual accountability
- Bringing a forward mindset- Being action-oriented, bold and entrepreneurial
- Collaborating with Curiosity- Exhibiting teamwork through togetherness
- Discussing openly, committing jointly- Sharing your views openly
- Embracing empathy- Being egoless & caring
What we Offer:
At Toluna, we’re all about creating a welcoming, diverse workplace where everyone can thrive. We offer competitive pay, great benefits, and plenty of opportunities to grow within our global team. Inclusion and respect are at the heart of what we do. Our community connects over 72 million people across 70 countries. If you’re passionate about making an impact, we’d love to have you on board.
Benefits:
Professional & personal growth: Training opportunities and career development plan. Financial package: Competitive salary, performance bonus. Health: Private medical insurance. Office comfort & fun: Central building location, relaxing room (X-box, Ping Pong table). Work-life balance: Working from home policy.
Join our global team. We welcome big thinking and reward great work.