Team Leader Poland Administration

Location: Warsaw, Poland
Reporting to: NEC Business Support Services Manager

Are you a purpose-driven, hands-on leader with the ability to deliver operational excellence across multiple functions? Are you ready to play a key role in shaping the workplace experience of one of the most dynamic regions in Maersk? Do you believe in continuous process improvement, developing your team, and leading based on data?

We’re looking for a Business Support Services Team Leader to take charge of BSS operations across Poland. This is more than just an administrative position, it’s a chance to lead a team, of 4 engaged colleagues, and managing critical vendor relationships, and drive strategic transformation that directly impacts the bottom line. You’ll be part of the team enabling the company to reach both its short- and long-term goals.

With 6 office locations across Poland covering a combined footprint of 3,344 sqm, this role will also lead the analysis and evaluation of our optimal office footprint, helping shape the future of how and where we work.

What You'll Be Doing

As our new Team Leader, you will:

• Lead and inspire the local BSS team, fostering a culture of collaboration, ownership, accountability, and growth.
• Apply proven methods and structured thinking to streamline operations, solve problems within governance frameworks, and implement efficient, compliant solutions.
• Operate autonomously, maintaining full ownership of performance, service quality, and internal customer satisfaction.
• Oversee daily office operations including lease and utility management, facility maintenance, car fleet and pool car coordination, and reception services.
• Coordinate employee travel and event logistics, support the SPOT Awards program, and enhance internal engagement initiatives.
• Drive and support office fit-out and relocation projects, with special attention to safety, regulatory compliance, and Maersk’s HSSE standards.
• Supervise professional staff, support career development, and maintain a low attrition rate through meaningful leadership and mentorship.
• Manage vendor performance across essential services (e.g., cleaning, security, procurement), ensuring cost leadership and alignment with Maersk standards.
• Ensure data accuracy and develop clear dashboards and reports to track operational KPIs, capacity insights, and compliance metrics.
• Lead the evaluation and optimization of Maersk’s office footprint across Poland, aligning space usage with strategic business needs.
• Collaborate with legal, HSSE, QES, and corporate stakeholders to uphold governance, safety, and integrity in all support operations.

What We’re Looking For

• Education:
  A bachelor’s degree in Business Administration, Operations Management, Industrial Engineering, Project Management, or a related field with strong focus on process optimization, automation, and performance reporting is required.
  A Master’s degree or MBA is considered a strong advantage, particularly with a focus on operational excellence, leadership, or digital transformation.
• Experience:
  Minimum of 5 years in a similar operations or business support leadership role, ideally within an international or matrixed organization.
  A proven track record in leading teams, developing talent, and driving performance is essential.
• Skills & Capabilities:
  • Strong leadership presence with the ability to inspire, challenge, and support team members.
  • Demonstrated success in managing vendors, leading projects, and balancing strategic and operational tasks.
  • Solid understanding of office/facility operations, administration workflows, travel management, and fleet coordination.
  • Experience in analyzing data and building dashboards to support decision-making and monitor key performance indicators.
  • Structured and pragmatic problem-solver with the ability to manage complexity independently.
  • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Power Bi); experience with SAP, Concur, or SharePoint is a plus.
  • Fluent in Polish, and proficient in English (spoken and written).
  • Valid driver’s license and availability to travel between office sites in Poland.

Why Join Us?

At Maersk, you won’t just be part of a global brand, you’ll be trusted to lead and challenged to grow.

This is an opportunity to:

• Shape the future of workplace operations in one of the most strategically important markets in Europe.
• Own and lead the business support agenda across six locations in Poland, working directly with stakeholders who value your voice and expertise.
• Be part of a company where your ideas matter and your work has real, visible impact on how we operate, serve, and grow.
• Join a culture that values trust, autonomy, and continuous improvement, where good leadership is not just encouraged, it’s expected.
• Build your career in an international environment with clear development opportunities, exposure to regional leadership, and the chance to drive transformation.

If you’re looking for a role where you can lead with purpose, build something better, and grow alongside your team, then this is your next step.

If you’re energized by operational excellence, team development, and creating practical solutions that deliver real value, we’d love to hear from you.

#LI-DK3

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.