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Form of Employment: Contract of Employment
Location: Warszawa, Hybrid work model
Have you ever asked yourself whether you'd rather work in a big-tech, software house or startup? At home or in the office? In international teams or polish? At T Hub, there's one answer - YES!
T Hub Poland is a dynamic, forward-thinking division in T-Mobile Poland, where technology matters! It’s a place where best talents converge to ideate, prototype, and implement cutting-edge solutions in international projects held in Deutsche Telekom Group.
What tasks await you?
- Vendor management – collaboration in multivendor environment - supporting vendors with task prioritization and change execution, escalation handling. Assessment of vendor quality and performance.
- Change advisory board member - Coordination of multiple changes to achieve the highest possible service availability and performance,
- Execution or support of Incident, Problem, Change Management processes.
- Definition of service quality KPIs reflecting service quality and customer experience (e.g. success/response rate, response/roundtrip time, availability, stability, DL/UL speed, …)
- Documentation of High Level E2E service architecture (service chain)
- Regular updates of Knowledge Base, On-Call procedures, Expert Advices.
- Technical contact person for SOC, other internal units, external Vendors and Customers
- Support for SLA/OLA & ITIL processes development and
- Support for E2E monitoring planning & optimization (Sigos/GlobalRoamer).
- Support for a new demands / projects – to achieve operational readiness before commercial service launch.
What skills will be appreciated?
Your Profile:
- Education - Bachelor studies in the Telco/IT environment, or communications engineering,
- Practice - At least 2-3 years professional experience in the NT / IT environment ideally in the field of mobile data services / Internet
- Language skills:
- English - good communication skills in speech and writing
- German - communication skills (optional but nice to have)
Tech skills:
- Basic - Mobile Network topology and services understanding (2/3/4/5G),
- Basic - Networking (switching, routing, peering) and Internet protocols understanding, (eBGP , AS routing)
- Basic - AI and ML (machine learning) technologies in ELK environment
- Medium - ePC background – PGW functions and interfaces. Knowledge about: APN, DNS, Radius, Diameter
- Medium - networking – IP technology (e.g. IPv4, IPv6), DHCP, sub-net configuration, routing check, network issue troubleshooting, support of Wireshark analyzing.
- Medium - functions and services delivered by ISP, HRS - Home Routing Services, CDN networks, Public DNS, Network Registry, etc…
Other:
- On-call support ability – up to 5 times per year (1 week on-call)
- Maintenance during nightshift – up to 6 times per year
- Business trips ability – up to 4 times a year
- Minimum 1 office day per week (Warsaw)
Our offer for you
Working at T Hub will offer you an unique and highly rewarding experience on IT market. As a leader in the telecommunications industry, we do not only provide a platform to hone your technical skills but also empower you to be a catalyst for innovation.
You'll have the opportunity to work at the forefront of modern technologies, from 5G to IoT and AI, shaping the future of connectivity.
Benefits
- No dress code
- you can just be yourself here
- Medical,
sport and life insurance
packages at preferential terms
- Access to: Percipio, Coursera, Rodos learning platforms
- Access to our products and
services at preferential terms
- Employment contract-based cooperation
- Know Talent - receive training
or financial bonus for
recommending new
employees
What will your recruitment process be like?
A fair approach to all people who want to join T Hub means that:
- The recruitment process is transparent;
- Our recruitment decision is based solely on an assessment of your skills (your race, skin color, sexual orientation, gender identity, origin, disability, political view, appearance, or religion will not have any influence on yhe outcome of the process);
- Regardless of the outcome of the process, you will get detailed feedback.
Who are we?
We're one of the four European technological hubs of the Deutsche Telekom group, to which T-Mobile belongs. Thanks to this, you have the opportunity to work on global projects as well as collaborate with business partners from various industries. Whether it's automotive, security, banking, or countless other options - be sure to explore them all!
