Sales Support Coordinator

Aion Bank is a fully regulated European bank and credit institution, combining Vodeno’s cutting-edge, private blockchain-based platform with its ECB banking license, strong balance sheet, and deep regulatory expertise. Our mission is to provide a comprehensive suite of embedded banking solutions, enabling businesses to seamlessly integrate financial services into their offerings.

As part of the UniCredit Group, Aion Bank and Vodeno will accelerate their digital banking offer in strategic markets and will act as a sandbox for innovation for the wider UniCredit Group. Aion Bank and Vodeno's existing Banking-as-a-Service (BaaS) offering across key European markets, including Germany and Poland, will see the bank embed its services - ranging from account access and deposits to lending, payments and loyalty programs - directly into non-banking digital platforms, facilitating seamless customer experiences.

At Aion Bank, our biggest strength is our people—a team of highly intelligent, creative, and ambitious professionals who thrive in a fast-paced, innovative environment. We believe in delivering results while fostering a culture of passion and collaboration.

We are currently looking for a Sales Support Coordinator ready to join our adventure, share our ambition and help shape the future of digital banking.

You will support the processes which are related to our clients, commercial actions in various channels, mainly through the following:

• managing sales CRM (HubSpot) by entering and maintaining accurate client data, tracking leads, and generating reports
• preparing formats of sales presentations and other client-related documents
• assignment of client leads coming from our website to appropriate Sales team members and monitoring if the leads are followed up
• monitoring progress of leads and Sales Team activity and correction of data/ dashboard when necessary
• assisting sales staff in processing client loan applications

You will have an influence on our sales governance processes by:

• identifying, building relationships with key decision makers and stakeholders
• verification of internal checks and collaboration with key stakeholders in the areas of Compliance, AML, Credit Risks, Product, Finance, Legal, Delivery teams
• ensuring that sales guidelines and standards are followed with all approvals in place
• maintenance of repository with minutes and approvals
• ensuring that contract signing process is realised with legal teams

You will be responsible for reporting related to clients and commercial actions particularly by: preparing reports and presentations with regards to sales pipeline on demand and providing evidences to internal or external audits.
You will manage all post-sales activities for our clients by maintaining positive client relationship, support and issue resolution and cross-selling opportunities identification.

• Minimum of 2 years of relevant work experience, preferably within client-related roles, ideally within fintech or SaaS space
• Proficiency in preparing PowerPoint documents
• Experience and knowledge of working with CRM system (best with HubSpot)
• Entrepreneurial and proactive mindset to drive positive results for our clients and our company
• Excellent written and verbal communication in English
• Ability to manage multiple projects and work streams concurrently without loss of quality
• Strong attention to detail and accuracy
• Great organisation and time management skills
• Ability to build and develop strong relationships with others across different teams and organisations
• Team player who will collaborate and work well within own, and cross functional teams

You will get an opportunity to work in an innovative, digital bank applying state of the art approaches and technologies.
You will be provided an Individual Development Budget, dedicated to enhancing your professional skills.
If your role permits, we also offer flexible work location.
You and your closest family will be covered with VIP-level private medical care which includes dental treatment and a hospitalisation package.
We care for our colleagues’ well being, therefore we cover psychological consultations if you ever feel you need such support.
Aion bank account without fee.
We co-sponsor your Multisport card and cover 50% of its cost.
You will work on computer equipment that delivers the best user experience — Apple MacBook.
Our office in Warsaw offers healthy snacks throughout the day.

We keep our recruiting process simple.
Step 1: Talk with one of our Recruiters about your to date experiences and ambitions
Step 2: Meet with your future Team Manager to deep dive on the role specifics and our work environment

Diverse teams really are the best teams. Research shows that some candidates may hesitate to apply for a job unless they meet every requirement. If you are excited about working with us, we encourage you to apply - even if you're not 100% sure. We are interested in getting to know you and learning about what you bring to the table.

Please note that we may close a job posting early if we receive a large number of exceptional applications.

Good luck!

Read more about what we do on our LinkedIn profile.