Location: Poland (remotely)
Form of employment: Contract of employment (UoP) or B2B
We are a fast-growing tech company created by experienced international talents. Our product is a top-rated, AI-driven customer service platform for small and medium businesses. Our long-term goal is to create a frictionless customer experience for individual users and, at the same time, help entrepreneurs worldwide grow their businesses by supporting them with a top-notch, sales-increasing tool. We aspire to become the category-defining company of the AI era of customer success and are in a good position to achieve it.
Here are a few facts about us:
We are among the Top 50 AI and Customer Service Products in G2’s Best Software Awards 2024. We currently rate at 4.7/5 in Shopify and G2.
Every month, our widget is viewed by 350 million unique users, which is 4% of the global population.
The new Tidio AI feature (Lyro) - answers up to 70% of customers’ questions in seconds and is available to users even on a free plan. It’s a real AI revolution!
We currently hire over 130 fantastic people.
In 2022, we secured $25 mln in a Series B Investment round (check TechCrunch’s article)
In June 2023, our monthly MRR exceeded $1M.
Would you like to see what working with us looks like? Check out our #GrowWithTidio video
We’re looking for a Marketing Automations Specialist who thrives on turning messy systems into clean, automated machines.
You’ll take full ownership of marketing automation, currently shared across the team, and bring structure to how we use HubSpot, AI tools, and reporting platforms. You’ll also help us connect inbound data with internal systems, keep our CRM squeaky clean, and implement external-facing sales insights dashboards for clients.
If you’re excited about turning complexity into clean, scalable processes, using automation and AI to help teams move faster, we’d love to hear from you.
You will be responsible for:
Build and manage inbound/outbound workflows across HubSpot and other tools.
Connect inbound form data with internal platforms to drive real-time insights and routing.
Set up and maintain end-to-end automation for lead generation, nurturing, and qualification.
Roll out clear reporting tools, alerts, and dashboards for internal and client use.
Own HubSpot marketing automation setup and data hygiene.
Automate lead qualification and segmentation (MQLs/SQLs) using workflows and scoring.
Help the marketing team automate repetitive tasks using AI, including building intelligent workflows and agents.
You’ll thrive in this role if you have:
3-4 years of experience in marketing automation, sales ops, or similar roles in B2B SaaS
Hands-on experience with HubSpot, especially around workflows, automation, segmentation, and CRM structure.
A track record of building automations or integrations, ideally using tools like Zapier, Make (Integromat), or similar.
Strong proficiency in spreadsheets and reporting tools (Google Sheets, Looker Studio, Tableau, etc.).
A detail-oriented, structured approach to solving problems and improving systems.
A solid understanding of sales and marketing funnels, and how data supports lead nurturing and conversion.
Bonus if you have:
Experience with AI tools and building simple automations or agents (e.g., ChatGPT workflows, OpenAI + Zapier, etc.).
Worked with data visualization or reporting tools for external clients.
Previous experience in a startup
We would like to offer you:
B2B contract (self-employed) or contract of employment (UoP)
Remote work model
26 days off guaranteed in a year
Great development opportunities – company-supported courses and conferences
Individual work tools—MacBook Pro, Dell screen, JBL headphones? You can tailor the equipment to your needs!
Sport & wellness benefit
Private medical care
Mental well-being program – individual therapy sessions and resources for employees
Free access to one of the most popular e-book/audiobook services
Regular social events (company-wide offsites, team events)
Budget for 1:1 English language classes;
What happens when you send your CV?
Zoom call with the recruiter about the position and the team
Interview with the Hiring Manager
Take a home assignment
Task discussion & final interview
Offer and fireworks!
Diversity Statement
One of Tidio’s core values is to play fair. Therefore, we treat all candidates equally. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status. This means recruitment and selection of talent to Tidio is only based on individual merit and qualifications directly related to professional competence.
We now rate at 4.5/5
85% recommend us to a friend
Read our reviews
