Front Desk Receptionist – Kraków Office
We’re a global tech company at the forefront of experience management software, helping organizations turn data into actionable insights across customer, employee, product, and brand experiences. Our Kraków office is growing rapidly and we’re looking for a tech-savvy, detail-oriented Front Desk Receptionist to become the operational heartbeat of the space.
About Us
Our mission is to help organizations make data-driven decisions with confidence. We empower leading brands around the world to listen to their customers and employees in real time, predict behavior, and drive meaningful change. Our Kraków office plays a strategic role in that mission—connecting technical and business teams in a highly collaborative, agile environment.
Role Overview
As our Front Desk Receptionist, you’ll serve as the primary point of contact for visitors and internal stakeholders. You’ll work alongside real estate, IT, and workplace experience teams to deliver a seamless, smart, and secure front office operation that reflects the high standards of a tech organization.
Key Responsibilities
- Be the tech-enabled first impression for visitors, employees, clients, and partners entering the Kraków office
- Operate front-desk technology platforms including Envoy (visitor management), Zoom (conference coordination), Coda (documentation), and internal ticketing systems
- Manage guest check-in/check-out processes, issue and monitor employee badges, and support on-site security protocols
- Monitor space readiness and flag any IT, facility, or experience-related issues via internal ticketing
- Support vendor access management and assist with onboarding external providers
- Coordinate room bookings, tech-enabled meetings, AV setup, and logistics for executive events and leadership visits
- Maintain hardware and inventory control for office tech supplies (e.g., tablets, headsets, chargers)
- Assist with real estate and workplace experience (WX) initiatives—from environmental improvements to employee feedback loops
- Act as a local expert—recommending venues, transport options, and restaurants for internal events or visiting teams
What You Bring
- 1–2 years’ experience in a tech-focused administrative, facilities, or front-of-house role
- Comfortable with workplace tech platforms and eager to learn new tools
- Strong organizational skills and a proactive mindset—you catch the small issues before they become big problems
- Bilingual: Fluent in both Polish and English
- Excellent communication and interpersonal skills—you’ll be interacting with engineers, execs, and external guests daily
- Able to work independently, prioritize in a fast-paced environment, and adapt to shifting needs
- Bachelor’s degree preferred
- Committed to delivering an exceptional experience and seeing projects through
Why Join Us?
- Be the face of a dynamic, fast-growing tech company
- Get hands-on with the tools and platforms shaping the future of workplace experience
- Collaborate cross-functionally with IT, Real Estate, Security, and Executive teams
- Work in a smart, modern, and inclusive Kraków office that values innovation and initiative
Job Type: Full-time
Pay: 5,500.00zł - 6,000.00zł per month
Work Location: In person
