At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.
As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.
Job Description
We are looking for resourceful analysts to join our Fraud Team and investigate various types of digital and electronic risk.
In this role, you will analyze transactions and digital interactions with U.S. Bank to detect and prevent fraud. This includes monitoring money movement through various channels, as well as reviewing website and mobile application activity.
Successful candidates should have strong investigative skills, knowledge of the banking industry, and familiarity with mobile and online banking applications. Attention to detail and the ability to work efficiently under pressure are essential.
Responsibilities:
- Monitor account activity to identify fraudulent transactions and policy violations
- Secure accounts to prevent financial losses
- Contact Customers (via e-mail or phone) when necessary to verify suspicious activity
- Work with internal departments to confirm the legitimacy of transactions
- Collaborate with stake holders to resolve fraud-related issues
- Maintain accurate records and fraud trend data
Requirements:
- Excellent English (C1)
- Relevant work experience (preferably in fraud prevention, risk, or a related field)
- Ability to interpret technical and administrative instructions
- Proficiency in navigating multiple software systems, including Microsoft Office
- Strong analytical skills with the ability to identify and resolve exceptions
- Ability to solve complex problems independently
- Willingness to work day/afternoon shifts (throughout the week) with flexible scheduling
- The role offers a remote or hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.
- Remote for the afternoon shift.
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits:
We offer an exciting, fast-paced and diverse working environment with employees of many different nationalities. We provide benefits to help you protect your health and financial security; and give you peace of mind. We also invest in your career growth with development resources that give you the opportunity to stretch and shine.
Posting may be closed earlier due to high volume of applicants.
