Account Manager

Description

Viber is one of the most popular apps in the world and the most downloaded app to come out of the start-up nation. Working at Viber provides a unique opportunity to influence hundreds of millions of people using our messaging app.

Viber is looking for an Account Manager to join our Telecom Services team. The role focuses on selling Viber's Voice & SMS products to industry players such as MNOs, MVNOs, International Telecom Carriers, and others.

Responsibilities

• Developing new business opportunities by engaging with relevant market players in different regions
• Maintaining relationships and up-selling to Viber's existing partners
• Creating and maintaining valuable wholesale traffic swap deals
• Creating new opportunities in the Voice market in terms of attractive rates/deals within your account portfolio
• Acting as the point of contact between the customer and Viber for the entire sales cycle
• Monitoring the performance of your account with respect to quality and costs to meet the company’s targets and objectives
• Increasing revenue and margin levels of your accounts as determined by management
• Working closely with Finance, Legal, Routing, and Technical teams
• Providing support to other departments on different aspects such as business information, financial details, support tickets, etc.

Requirements

• At least 2 years of professional experience within the Voice and / or SMS markets (big advantage for having experience on both markets)
• Telecom Wholesale experience in Voice and / or SMS: exchanging traffic between carriers, finding opportunities, creating swap deals for revenue and margin
• In-depth knowledge of the Voice and / or SMS market, including market rates, market conduct, and general procedures
• Strong negotiation skills - Commercial-minded understanding of the business through analytics 
• Great communication skills; communicating effectively at every level
• Excellent analytical skills and excellent knowledge of Microsoft Excel
• Team player, target-driven, task-oriented, self-motivated, and works well under pressure.
• Fluent in English, other languages - advantage

Advantages

Skills