Location
Warsaw
Country
Poland
Form of employment
B2B
Experience level
Senior
Responsibilities
- Authoring Technical Documentation
- Compose user guides, manuals, training materials, process documentation, workflows, contextual help, and technical bulletins.
- Developing Style Guidelines
- Establish and maintain document formatting standards, policies, and style guides to ensure consistency across all deliverables.
- Documentation Quality Assurance
- Review and edit all technical documents for accuracy, clarity, and compliance with established standards.
- Designing Document Layouts
- Collaborate with staff to develop document formats, graphics, and layouts suitable for publication and reproduction.
- Executive-Level Reporting
- Create executive summaries, briefings, and presentations by synthesizing key information from strategy papers and analytical reports.
- Improving Documentation Processes
- Recommend and implement improvements, automation, and best practices in documentation workflows for greater efficiency.
- Managing Document Repository
- Oversee version control, release management, and organization of all project documentation repositories
- Implementing Documentation Tools
- Introduce and maintain tools for the creation, management, and distribution of technical documents.
- Software Interaction QA
- Provide quality assurance for system interactions and end-user messages to ensure clear and consistent communication.
- Standardizing Project Vocabulary
- Develop, manage, and enforce consistent terminology and standard vocabulary across all documentation.
- Cross-Functional Collaboration
- Work closely with project teams, developers, and business stakeholders to capture accurate technical content.
- Training and Knowledge Transfer
- Prepare training materials and documentation to support onboarding, knowledge sharing, and process adoption.
- Compliance and Certification Support
- Ensure documentation meets internal standards, regulatory requirements, and supports audit readiness where applicable.
Requirements
- Proven ICT Documentation Experience
- Demonstrated experience in writing technical documentation in the ICT domain, including requirements documents, project management documentation, system guides, and online contextual help.
- Domain Expertise
- Strong knowledge of ICT terminology, technologies, and concepts relevant to technical, user, and project documentation.
- Needs Analysis Skills
- Ability to determine documentation requirements (content and format) through collaboration with users, designers, programmers, and engineers.
- Proficiency in Design and Authoring Tools
- Skilled in using graphical design software, authoring applications, and office automation tools.
- Document Management Knowledge
- Experience in creating and applying document management policies and procedures.
- Presentation and Training Delivery
- Expertise in developing and delivering technical presentations, training sessions, and supporting materials.
- Documentation Tools Configuration
- Ability to recommend, configure, and maintain documentation tools such as Wikis, SharePoint (MOSS), or equivalent platforms.
- Understanding of Software Development
- Solid understanding of software development technologies, methodologies, and limitations.
- Fast Learning Ability
- Capacity to rapidly absorb complex technical information and translate it into accessible documentation.
- Clear Communication Skills
- Ability to communicate effectively with both technical and non-technical audiences.
- Translation of Technical Input
- Strong ability to interface with programmers and translate technical details into user-friendly documentation.
- SharePoint Mastery
- Expertise in SharePoint and SharePoint-specific tools used in documentation and collaboration.
- Technical Standards Knowledge
- Strong knowledge of technical documentation standards, frameworks, and best practices.
What we offer
- B2B Contract
- Employment based on a B2B contract
- Stable and Dynamic International Firm
- Opportunity to work in a stable, dynamically developing international company.
- Engaging Projects and Latest IT
- Chance to participate in interesting projects and work with the latest information technologies
- Competitive Rates
- Attractive remuneration rates offered
- Renowned International Projects
- Involvement in the most prestigious international project
- Multisport and Private Medical Care
- Multisport and Private Medical Care
- Multisport and Private Medical Care
Nice to have
- Exceptional Collaboration Skills
- Strong teamwork abilities to work seamlessly across diverse technical and business teams.
- Versatility Across Technologies
- Ability to adapt to and document a wide range of technologies, platforms, and environments.