Team Leader with French

JLL empowers you to shape a brighter way .

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Job Title: Team Leader with French

Department: CMG JBS

Location: Warsaw (our office is located in the Warsaw Spire building)
Operating model: Hybrid work (combining office and remote work) - at least 2 days from office in Warsaw
Type of contract: Contract of employment

Sector overview :

JLL is a leading global real estate services provider. With more than 300 locations in America, Europe, the Middle East, Africa and Asia-Pacific, we stand for global real estate expertise. Today, we are a market leader and stand for excellent work and a strong, international team.

For our expanding Warsaw-based CMG (Capital Market Group) business line we are looking for you as Team Leader with French.

What this job involves / Role summary:

We are seeking a Team Leader with French to join our team and take on the responsibility of ensuring seamless service delivery and maintaining high operational standards. The successful candidate will be responsible for nurturing a culture of ethics, excellence, and teamwork, while also providing support and guidance to direct reports. Additionally the Team Leader will build strong relationships with stakeholders, and drive continuous improvement initiatives. If you have a passion for driving operational excellence, we want to hear from you.

Duties and Responsibilities

Team Leadership

• Provide effective leadership and support to team members, creating a positive work environment that encourages growth, productivity, and innovation
• Build and maintain positive relationships with clients, stakeholders, and other teams
• Regularly monitor and evaluate team member performance providing timely feedback, coaching, and mentoring
• Conduct quarterly reviews, appraisals, and 121 coaching sessions
• Identify training needs and coordinate professional development plans to enhance team skills
• Prepare timesheets for the team
• Collaborate with the team to establish clear objectives, performance targets, and strategies
• Develop a robust activity plan that aligns with organizational goals

Senior Leadership Support

• Assist the Senior Team Leader in coordinating departmental activities and implementing strategic initiatives
• Prepare meeting materials, presentations, and reports for senior management reviews
• Act as a point of contact between team members, other departments, and external stakeholders
• Represent the Senior Team Leader in specific meetings when required
• Monitor and track project progress, milestones, and deadlines, ensuring all deliverables are complete
• Provide regular status updates to the Senior Team Leader

Process & Communication

• Facilitate open and effective communication within the team and across departments
• Promote knowledge sharing and develop a collaborative work culture
• Continuously evaluate existing processes and identify opportunities for improvement
• Support the Senior Team Leader with process mapping, streamlining workflows, and implementing efficiency improvements
• Maintain accurate and up-to-date documentation and reports for all team processes and projects
• Perform strategic administrative tasks, including data entry, document management, and platform analysis

Analysis & Planning

• Collect, analyse, and develop data-driven reports on team performance and key performance indicators
• Identify trends, highlight areas of improvement, and present insights to senior management
• Collaborate with stakeholders and senior management in recruiting, hiring, and onboarding new team members
• Efficiently manage resources and delegate responsibilities to ensure optimized work allocation

Qualifications and Requirements:

• Very good communication skills in the French language are required (C1)
• Good knowledge of English (B2+)
• Developed interpersonal skills for building and maintaining relationships
• Should be proficient in MS Excel, PowerPoint and Word
• Good interpersonal skills to manage diverse range of stakeholders
• Well-organised, have an eye for detail and demonstrate a “Can-Do” attitude
• The following skills will impact your application positively, but are not a must:
  • Administration or financial background
  • Advanced Excel and basic VBA skills
  • Previous working experience in the real estate or BPO industry
  • Experience in a similar position

If you are interested in this offer, please share your updated CV in English and please provide us with a brief response explaining how your skills and experience align with the requirements of the job description?

What you can expect from us

Contract of employment / Umowa o pracę

An entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.

Total Rewards program, which reflects our commitment to helping you achieve your ambitions in career, recognition, well-being, benefits (life insurance, medical care – Luxmed, Multisport, etc.) and compensation.

Our experienced staff will support you to discover and develop your strengths according to your personal interests so that you can enjoy a fulfilling career full of varied experiences.

JLL is an Equal Opportunities Employer and encourages applications from all sections of the community.

If this job description resonates with you, we encourage you to apply even if you don’t meet all requirements. We’re interested in getting to know you and what you bring to the table!

Location:

On-site –Warsaw, POL

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For additional details please see our career site pages for each country.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at accomodationrequest@am.jll.com . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.