Salesforce Specialist / Customer Management and Service

Triumph International
Warsaw, województwo mazowieckie
1 dzień temu
Brand
Vacancy title
Salesforce Specialist / Customer Management and Service
Ref
20967
Function
Sales Europe
City
Warsaw
Salary
Competitive
Closing date
30/09/2025
Description

Triumph Group joins the ranks of global leaders in the lingerie sector, with a multi-facetted product palette that is sold in more than 80 countries, from Norway to Morocco and from Chile to Australia. This is taken care of by around 20,000 wholesale customers, with whom Triumph has traditionally had close relations, in addition to a dense network of more than 2,300 controlled points of sale, which are operated both by partners and by Triumph itself. The company is mindful of the fact that quality products must be accompanied by excellent service in order to satisfy demanding consumers.


Learn more about Triumph on:

www.triumph.com

www.facebook.com/Triumph/

www.instagram.com/Triumph/

www.linkedin.com/company/triumph-international/


Our B2B Operations Department for our office in Warsaw is looking for a


Salesforce Developer - Customer Management and Service (f/m/d) (100%)


Your Responsibilities:

  • Collaborate closely with Solution Managers to ensure the delivery of high-quality solutions within Salesforce Service Cloud and Marketing Cloud that meet business needs
  • Configure and customize the Salesforce platform to meet project requirements. This includes creating custom objects, fields, formulas, workflows, flows, and validation rules
  • Oversee data quality and integrity within Salesforce, including data imports, exports, and updates. Develop and maintain data management practices and documentation.
  • Provide technical support and troubleshooting for Salesforce users. Address and resolve issues in a timely and effective manner
  • Work in tandem with key business users and IT to understand requirements, provide solutions, and ensure successful implementation
  • Provide functional specifications including user stories and solution description including process flows, page layouts, custom fields, validation rules, workflow rules, flows, or Apex triggers
  • Provide test cases and its documentation listing all test cases, including the objective, steps to execute, expected results, and actual results
  • Maintain up-to-date knowledge of Salesforce features, best practices, and development techniques to drive continuous improvement
  • Generates reports detailing development progress, KPIs, and other relevant data

Your ideal profile:

  • At least 2 years of experience as a developer in projects based on Salesforce
  • Bachelor’s degree in computer science, information technology, mathematics, or equivalent degree
  • English at fluent level and Polish (nice to have)
  • Good knowledge of the Salesforce Platform, particularly Sales and Service Clouds
  • Proficiency in Apex, Lightning Web Components (LWC), SOQL, and JavaScript
  • Familiarity with project management and collaboration tools such as Jira and Confluence
  • Excellent communication skills and a proactive approach. Not afraid to speak to a bigger audience
  • Salesforce certifications such as Platform Developer II, Application Architect, and System Architect will be considered an advantage.
  • A natural communicator who knows how to translate between business requests into technical requirements
  • Experience in leading projects is highly desirable
  • Eager to pick up new tools and do the necessary research to master them.

We offer:

You will never walk alone

As a family owned business with more than 135 years of experience, Triumph embraces diversity throughout our global organization. Currently, our offices are present in over 40 countries across Europe and Asia having many international teams collaborate together every day. Guiding our corporate behaviors are respect and value for our employees, but also Collaboration as one of our key Corporate Competencies, being a core part of our every day working environment.

Make a Difference, together

The future belongs to our children. At Triumph, we want to be proud of our commitment to building a sustainable society and protecting the environment, and we work everyday to ensure our products are manufactured in an sustainable way. This is our vision: We want to be a company that is characterized by responsible leadership and consideration for future generations and that cares for the legacy that we leave behind to our children.

Putting People at the center

At Triumph we are committed to our employees, they represent the foundation for our success. This means that as a company, we are driven to offer great career opportunities in a dynamic fast-paced organization. Our HR function across the globe strives to support our employees in their development, through our Triumph Learning Academy

We continuously strive to recruit new talent, offering them one of the textile industry’s most international working environments, excellent conditions and great development opportunities in a company still owned and managed by the founding families. Our headquarters employs people from more than 30 nationalities and as a European company, we are present in many key markets in Europe, like Germany, Italy, France and growing in Eastern Europe. We are proud to have become one of the leading players in Asia very early on, in countries like Japan, China and Singapore, as well as being an employer that people aspire to work for. As a company serving women, we fundamentally believe in gender equality and diversity. Women make up more than 50% of our company’s workforce. In the last years, we have had a specific and successful drive to increase the number of women in management.

Triumph is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, colour, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

If you are seeking a great opportunity to develop your career, please send us your CV in English

Apply
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