If your answers are mostly yes, then you should keep reading.
At Nomagic, we’re on a mission to teach robots the real world. We’re now looking for a Field Operations Specialist who is independent, highly organised and technically curious to join our team.
Offer essentials:
- Play with robots every day
- Salary: 7.000 - 10.000 PLN on UoP/B2B + per diem as per Polish labour law
- Employment contract 75% of full-time (¾)
- 100% international travel to client sites across the EU, and occasionally outside the EU.
- No late evening calls - the entire team is based in Europe :)
- English-speaking environment
Here is why we love this job ourselves, and hope you will enjoy it too:
- We build robots powered by AI
- We already have them in production (this means being on call sometimes, but still!)
- We test our code in unit tests, simulations and on real robots!
- We’re still pretty small, so everyone has a direct impact on the final result
- We have a very experienced engineering & management team from Google, early unicorns (Criteo, Climate Corp...) & top robotics companies (ABB, Softbank Robotics, Dematic)
- We combine world-class research with top-notch engineering and apply it to solve real problems
Some of the problems you may try to solve with us:
- Organise travel logistics, approvals, and budgeting for international site visits
- Handle receipts and the reimbursement process
- Represent the company during on-site deployments, maintenance, and escalations
- Support on-site setup tasks and communicate clearly with client staff and internal operators
- Document site conditions, workflows, and post-visit summaries
- Coordinate with PM and Engineering to prepare and summarize site activities
- Build and maintain excellent customer relationships by offering high-quality, consistent support
What skills we’d like you to have:
- Comfortable with international travel
- Excellent organisational and self-management skills
- Strong written and spoken English (B2+)
- Proactive mindset and comfort with new, ambiguous situations
- Experience in field support, logistics, QA, or customer service is a plus
What should you expect once you apply?
- Recruiter Screen - 30 minutes
- Hiring Manager interview - 30 minutes
- Skills assessment interview - 30 minutes
- Customer orientation interview - 30 minutes
- We make the final decision after max. 4-5 days
This is a role that requires 100% traveling time in the EU and occasionally outside of the EU. Valid passport and VISA is required.
See a short sneak peek of our product here:
https://vimeo.com/manage/videos/1051464045https://vimeo.com/manage/videos/1051465112https://vimeo.com/manage/videos/1044716532
Learn more about us at https://nomagic.ai/