Position:
Credit and Collections AssociateJob Description:
What you will be doing at Arrow?
- Collections to terms - negotiates payment plans, elevates cashflow according to management reporting structure.
- Takes appropriate actions such as credit hold
- Can make decisions with little or no guidance
- AR disputes: work with internal and external customers to find and resolve problems in a timely manner
- Makes account reconciliations and collects outstanding balance
- Credit: manages risk depending on customer profile and credit risk indicator and payment behavior
- Works with sales teams on issues that may happen
- Identifies bad debt and sets reserves
- Processes: obeys and works on processes improvement by implementing solutions. Establishes the best collections process
- Establishes customer contact and relationship, knows escalation path on customer side
- Acts as technical support and gives guidance to junior staff on more complex issues
- Works under general supervision
Who you are?
- You have collections experience
- You are a user of MS Excel (formulas, VLOOKUP a must)
- You enjoy working with numbers / data and you have an eye for details
- You have excellent communication and negotiation skills
- You are fluent in English
- You are dedicated to your task and driven to succeed
What we offer?
- Excellent opportunity for further career development in stable, international company, operating in attractive, growing industry
- Civil contract for at least 6 months with the possibility to extend
- Private medical health care
- My Benefit system
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