The Wholesale KYC Operations team (WKO) operates in close partnership with Sales, Operations, Credit, Legal and Compliance to provide efficient and timely on-boarding of new client/ renewal of existing relationships to the JP Morgan infrastructure. This role will allow you to take your career to the next level!
As an Associate in the WKO team, you will be responsible for KYC renewals of existing customers of the firm in close interaction with the Front Office. You will be required to create and complete the end to end client renewal KYC record, incorporating all due diligence documentation in to the KYC platform. In order to be successful at this role you will need to be familiar with working in an analytical environment, ability to evaluate complex and lengthy documents in order to ensure full adherence to regulation requirements, and have proven experience of producing quality work whilst maintaining regular throughput, adhering to time sensitive deadlines as necessary. Effective communication skills are a key part of this role as it requires building and maintain strong working relationships, in a changeable environment.
Job responsibilities
- Manage own KYC renewals book of work and oversee the renewal process end to end
- Work closely with the Front Office and potentially direct with clients as required, to obtain all necessary supporting evidences to fulfil KYC/ AML due diligence
- Liaise regularly with the business to conduct workload planning, review status of key renewals and prioritize open requests- Interact with key stakeholders such as Front Office, Compliance, Quality Control to develop strong partnerships, eliminate roadblocks and ensure continuity of information flow across the groups
- Create quality KYC profiles ensuring accuracy, completeness and validity, incorporating multiple risk factors in compliance with global and local regulatory requirements
- Manage personal workload and priority items and ensure timely escalation of key risks/issues to management
- Keep informed of any changes to processes and procedures, regulatory change and ensure open verbal dialogue with colleagues across the EMEA region
- Identify and execute process improvements, provide guidance and support on key process and technology initiatives to the business
- Maintain a globally agreed quality pass rate for KYC records reviewed by Quality Control and sampled by Quality Assurance Key Skills and Requirements
Required qualifications, capabilities, and skills
- Knowledge of Foreign Correspondent Banks (FCB) segment - experience in execution of KYC in this client type, knowledge of Treasury Services Product suite, knowledge of Wolfsberg CBDDQ questionnaire
- Ability to risk assess FCB’s AML program and be able to identify red flags or any pattern associated with AML behaviour
- Ability to prepare/articulate narrative summary relating to any risk mitigations
- Solid knowledge of financial industry
- A working knowledge of KYC/Compliance/AML standards
- Ability to demonstrate strong verbal and written communication skills with proven experience of conflict resolutions
- Strong time management, organizational, relationship building skills
- Quality focused work ethic and strong controls mind-set
