Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.
Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.
Job Description
This position is responsible for reviewing Co Brand applications from our Issuers. The role performs due diligence checks on applications from Issuers and Co Brand partner to ensure eligibility to participate in the program. Additionally the analyst will be responsible for updating the relevant Visa systems and occasionally providing updates back to the business and line manager. It will be important to be able to interact with clients, be comfortable with tools and systems, and following processes across various teams.
- Ensure Co Brand applications are reviewed and processed within set timelines
- Respond to queries with a customer focused lens and acting as the first point of contact
- Ensure applications and requests from mailbox are responded within timelines
- Run data extracts and running weekly MI reports to provide summary of application load
- Flexibility and ability to adjust on the fly to new demand
- Review and assess end to end process documentations
- Provide escalation to Senior Manager; exercising judgment to identify unusual scenarios or potential risks
- Identify operational process improvement opportunities
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
Qualifications
- Ability to manage high volume of work with constant detail orientation; able to meet deadlines with quality work
- Attention to detail is very important
- Proven ability to set and deliver upon priorities within busy, shifting environment
- Growth mindset and results oriented and able to drive delivery of solutions
- Be commercially focused and pragmatic
- Focus on continuous improvement and ability to identify opportunities
- Quick learner, comfortable working with ambiguity
- Excellent organizational skills
- Comfortable working in global environment impacted by different legal, cultural and business priorities
- Excellent interpersonal and communication skills, with the ability to collaborate across peers, functions, geographies
- Ability to keep manager informed and involved on ongoing basis
- Working expertise in Microsoft Office, including Outlook, Excel and PowerPoint
- Experience in working cross-culturally and in remote situations
- Effective professional level English verbal and written communication skills
Additional Information
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
