At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.
As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.
Job Description
U.S. Bank National Association is seeking a highly self-motivated manager within TPRM Portfolio Risk Management. The Manager plays a critical role in overseeing the execution of the TPRM program with a strong focus on process execution, process improvement and ensuring a team of Risk Managers appropriately execute against the TPRM policy including, risk identification, assessment, and mitigation throughout the third party lifecycle. This role goes beyond managing process execution- it is responsible for proactively evaluating and managing third party risk in partnership with key stakeholders to protect the company from potential exposure and ensure resilience.
This position serves as a trusted advisor to the business, driving risk-based decision-making while ensuring alignment with regulatory expectations, policy requirements, and service-level objectives. With direct responsibility for partnering with Product Service Owners (PSOs) in assigned Business Lines (BL), BL Chief Risk Officers (CRO) staff, Risk/Compliance/Audit (RCA) Managers, Procurement Partners, Law Division, Technology and Information Security teams to manage the end-to-end execution of third-party risk management lifecycle.
Key Responsibilities
- Strategic Risk Oversight
Provide leadership in identifying, assessing, and mitigating third-party risks across the enterprise, with a focus on critical services, operational resilience, information security, compliance, and concentration risk. Drive alignment with enterprise risk appetite and regulatory expectations. - Program Governance & Lifecycle Management
Oversee the execution and continuous improvement of third-party lifecycle processes—including due diligence, risk assessments, monitoring, issue remediation, and exit strategies—ensuring consistency with internal policies and control frameworks. - Cross-Functional Leadership & Stakeholder Engagement
Act as a strategic advisor and escalation point for business line leaders, risk SMEs, legal, compliance, and procurement. Facilitate informed decision-making and ensure appropriate risk treatment strategies are applied across third-party engagements. - Performance & Service Level Oversight
Lead the governance of third-party performance against defined SLAs and KPIs. Drive accountability for remediation of underperformance and ensure alignment with business continuity and resiliency objectives. - Regulatory & Policy Alignment
Maintain subject matter expertise on evolving regulatory requirements (e.g., OCC, FRB, DORA) and internal policies. Ensure the TPRM program remains compliant and audit-ready and proactively address regulatory changes. - Portfolio & Relationship Management
Provide oversight of third-party portfolios across business lines, ensuring effective segmentation, risk assessments, and alignment with strategic objectives. Foster strong relationships with key third-party contacts and internal stakeholders to support service delivery and risk mitigation. - Process Optimization & Continuous Improvement
Champion enhancements to TPRM tools, processes, and reporting capabilities. Promote a culture of continuous improvement and innovation, leveraging data and insights to inform strategic decisions. - Risk Reporting & Governance Support
Support business line CROs and risk committees with timely, accurate reporting on third-party risk posture, emerging issues, and remediation progress. Ensure transparency and accountability across the TPRM ecosystem.
Qualifications
- Bachelor’s degree in risk management, Business, Finance, or related field (advanced certifications such as CTPRP, CRVPM preferred).
- 6+ years of experience in third-party risk, vendor management, or enterprise risk functions, with demonstrated leadership in program or team management.
- Deep understanding of third-party risk domains (e.g., cybersecurity, compliance, operational resilience).
- Proven ability to influence across functions and levels, including senior leadership.
- Strong analytical, communication, and problem-solving skills.
- Experience with TPRM platforms (e.g., Archer, ServiceNow) and contract lifecycle tools.
- Ability to manage competing priorities in a dynamic, fast-paced environment.
- Strategic thinker with a proactive, risk-aware mindset.
The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits:
We offer an exciting, fast-paced and diverse working environment with employees of many different nationalities. We provide benefits to help you protect your health and financial security; and give you peace of mind. We also invest in your career growth with development resources that give you the opportunity to stretch and shine.
Posting may be closed earlier due to high volume of applicants.
