At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.
As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.
Job Description
U.S. Bank National Association is seeking a highly motivated and detail-oriented Analyst to join the External Risk Request Management (ERRM) function. This role serves as a centralized liaison between internal Risk and Compliance Specialists, Business Lines (BLs), and external stakeholders to ensure timely, accurate, and standardized responses to client and partner risk-related inquiries.
The Analyst will play a key role in supporting enterprise-wide responses to external requests related to risk assessments, enterprise readiness, disaster recovery, business continuity, cybersecurity, and other information governance topics. This position is critical in demonstrating the company’s commitment to regulatory compliance, data protection, and industry-leading risk management practices.
Key Responsibilities:
- Act as a central point of contact for coordinating and managing external risk-related requests across the enterprise.
- Collaborate with Business Lines and internal Risk and Compliance Specialists to gather, validate, and synthesize information into cohesive, client-ready responses.
- Ensure responses align with enterprise policies, regulatory expectations, and risk management standards.
- Interpret complex risk concepts and translate them into clear, accurate narratives that provide assurance to external stakeholders.
- Maintain a strong understanding of evolving policies, procedures, and regulatory trends across the enterprise risk landscape.
- Independently manage project deliverables, stakeholder meetings, and initiatives to ensure timely and complete execution.
- Identify and implement process improvements to enhance efficiency, consistency, and quality of responses.
- Anticipate stakeholder concerns and objections and proactively address them through effective communication and negotiation.
- Uphold a high standard of professionalism and represent the TPRM function with credibility and influence.
Basic Qualifications
- Bachelor’s degree in business, Risk Management, Finance or related field.
- Typically, more than six years of applicable experience in risk management, third party or vendor risk, or a related compliance function.
- Strong understanding of third party risk domains (e.g. information security, resiliency, compliance, financial health, etc.).
Preferred Skills/Experience
- Strong verbal and written communication skills, with the ability to tailor messaging for diverse audiences.
- Demonstrated critical thinking and problem-solving skills, particularly in interpreting abstract risk concepts.
- Ability to work independently in a fast-paced, deadline-driven environment.
- Experience with RSA Archer or similar Governance, Risk, and Compliance (GRC) platforms.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Deep understanding of financial services operations, products, systems, and associated risks/controls.
- Familiarity with key risk domains such as information security, cybersecurity, compliance, and operational risk.
- Proven ability to drive cross-functional collaboration and influence outcomes without direct authority.
The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits:
We offer an exciting, fast-paced and diverse working environment with employees of many different nationalities. We provide benefits to help you protect your health and financial security; and give you peace of mind. We also invest in your career growth with development resources that give you the opportunity to stretch and shine.
Posting may be closed earlier due to high volume of applicants.
