Documents, communicates and suggests remedies for disputed issues/defects using defined standards. Works with cross functional teams in highly collaborative manner. Utilizes test tools, test methodology, best practices and standard quality assurance processes to deliver functional, deployable, supportable and maintainable products and services.
JOB ROLE SUMMARY
Documents, communicates and suggests remedies for disputed issues/defects using defined standards. Works with cross functional teams in highly collaborative manner. Utilizes test tools, test methodology, best practices and standard quality assurance processes to deliver functional, deployable, supportable and maintainable products and services.
DUTIES AND RESPONSIBILITIES
- Responsible for overall testing strategies and methodologies for Client and Industry solutions and provides oversight into technical quality delivery of large, complex, or high risk solutions.
- Provide continuity at strategic planning levels to address business requirements and provide tangible results.
- Works with The Consultant to provide guidance in setting direction and strategy for The Acxiom Testing Practice(s)
- Provide Acxiom Principals with testing progress reports and other information required for managing the day-to-day activities as well as the dependencies of the project.
- Lead testing efforts on very large customer implementations and work across multiple Delivery Executives
- Consult with Customers, Account teams and Acxiom Methodology teams and Project Managers on testing best practices, process improvements, and testing strategies.
- Provide oversight to the project testing team on any given project deemed appropriate by The Consultant on all phases within the lifecycle of a project or production client.
- Works with The Consultant to define testing strategies, test phases and execution ensuring that the methodology is applied appropriately.
- Participate in requirement meetings and design meetings from a testing perspective and presents the strategy for testing as applicable.
- Provide direction to the Account team during the transition phase and as agreed upon as part of UAT and may serve as a subject matter expert as needed during UAT.
- Have the ability to manage conflict without major disruption to work flow.
- Have the ability to write and execute complex SQL joins and aggregations
CONSULTANT:
- Brings prior experience to organize and define work for complex or ambiguous situations.
- Provides consultation, training, and knowledge sharing to associates.
- Actively contributes to domain body of knowledge.
Product Knowledge and Understanding: Understands the competitive landscape from both a business and technical perspective
SUPERVISORY RESPONSIBILITIES
This position does not have direct reports but may mentor less experienced associates in the role.
RECRUITING INFORMATION
Specific hiring needs may vary by location, industry, client, internal department and other business related factors. The qualifications section lists examples that may be used as guidance when populating required and preferred skills sections of recruiting requisitions / job postings.
QUALIFICATIONS
Required
None
Preferred
- Typically requires a minimum of 8 years of related experience with a Bachelor's degree; or 6 years and a Master's degree; or a PhD with 4 years experience; or equivalent work experience
- CSTE Certification
- Ensure the test data and environment is defined and ready for testing.
- Drives the risk weight process for test planning.
- Per phase of testing, ensures traceability of requirements and design.
- Defines test plans, deliverables and criteria for acceptance; obtain approval of entry/exit criteria to be used from The Consultant.
- Creates testing reports, monitors progress during each test to ensure that the solution is validated and on time and that it meets or exceeds expectations.
- Manages the defect process, including escalation.
- Acts as the primary point of contact for project managers and project testing team.
- Works with the client delivery/project team to ensure delivery of test activities.
- Coordinates the development, updating, and maintenance of test cases
- Assists The Consultant or Project Manager with managing and directing the daily work of the project testing team when necessary.
- Assists The Consultant or Project Manager with directing the work planning as required by change requests submitted to the client delivery / project team that have been approved for execution.
- Assists The Consultant or Project Manager with managing the work of the project testing team during test preparation and execution activities.
- Ensures that testing is on time and communicate to The Consultant or Project Manager when the timeline is impacted.
- Ensures that the DCO methodology is adhered to and reports compliance issues to The Consultant.
- Develops options and recommendations to assist test team members in resolving issues.
- Completes required training.
Any reference to years of experience should be disregarded in the UK
Additional Locations (if applicable):
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