About This Role:
As the Team Lead for External Stakeholder Engagement & Sponsorships, you will be a vital part of the GBS CoE ESE and Sponsorship Team, responsible for supporting processes at global, regional, and country levels. You will manage a team and collaborate with Engagement and Sponsorship Owners across all functions to plan future engagements, guide through requirements, and optimize review processes. This position is crucial for enhancing operational support, driving improvements, and ensuring seamless service delivery. Your role will add value by maintaining efficient service flow, building relationships, and acting as a key resource for internal and external customers, ensuring continuity and meeting desired service levels within Biogen’s framework.
What You’ll Do:
Lead a team of 4-10 Analysts in supporting Engagement Owners and Sponsorship Owners with end-to-end processes.
Act as an advisor to direct reports, setting strategy and developing new capabilities and solutions for the team.
Drive process improvements within GBS CoE ESE and Sponsorship Services.
Identify and communicate risks, supporting recommendations and implementing corrective actions.
Provide operational guidance and administrative support for stakeholder engagements and sponsorship requests.
Ensure compliance by maintaining up-to-date work instructions and guidelines.
Onboard, plan, and coordinate training for new team members on ESE and Sponsorships processes and platforms.
Investigate and analyze possible solutions, exercising judgment based on experience.
Manage service delivery expectations and monitor effectiveness.
Act as a subject matter expert of the ESE tool, supporting project budget management and stakeholder engagements.
Manage timelines for contracting, payments, and closeout processes.
Collaborate with internal business partners to ensure service delivery and lead Continuous Improvement initiatives.
Assist in managing sponsorship requests, including organization qualification and due diligence.
Support internal/external audits and advise on procedural, contractual, or financial processes.
Who You Are:
You are a strategic thinker who thrives in a dynamic environment, always ready to tackle complex challenges head-on. Your exceptional communication skills enable you to articulate ideas clearly and effectively, fostering strong relationships across diverse teams. You possess a keen ability to anticipate risks and develop proactive solutions, ensuring seamless operations. Your collaborative spirit and commitment to continuous improvement drive you to inspire and mentor your team, creating an inclusive and high-performing workplace.
Please note that this role requires a candidate to be a holder of work permit & residency in Poland.
Required Skills:
University degree or equivalent combination of education and experience required.
4-6 years experience in a fast-paced administration or operational role, preferably within Pharma/Biotech.
People management or Cross Functional Project Management experience.
Strong problem-solving and communication skills.
Ability to deal with high levels of ambiguity and complexity.
Exceptional team player with strong influencing and negotiation skills.
Strong organizational skills and experience with managing processes.
Experience with workflow programs and MS Office tools.
Preferred Skills:
Advanced/graduate degree preferred for some disciplines.
Experience with external stakeholder engagements and sponsorship processes.
Excellent verbal and written communication skills in English and other major EU languages.
#LI-Hybrid
About Biogen Poland
Our Warsaw office is a complex hub for local, regional and global roles. Regardless our role and reporting line we’re driven every day by our unique purpose, working passionately to change the lives of patients affected by rare and devastating diseases. This is what gives us pride, inspires us and gives us fuel to push the boundaries of innovation. We represent over 30 nationalities and celebrate the strength that comes from differences in backgrounds, experiences, and perspectives. This commitment to fostering a supportive and inclusive workplace earned us a Great Place to Work Certificate and Best Places to Work Awards consecutively since 2021 in Poland and Europe. If our mission resonates with your heart and career aspirations, we’re inviting you to join our team.
About Global Business Services (GBS)
The Global Business Services (GBS) team transforms Biogen’s business processes, scaling global operations and fueling commercial growth and innovation. GBS adds value by delivering business solutions and support services through a global delivery model, operational transparency, and best practices. Aiming to be a world-class organization, GBS excels in people, solutions, execution, and partnerships, championing a continuous improvement culture recognized across Biogen. We form a great team of individuals with drive for innovation but also team players collaborating in the spirit of respect. And if you want to take your professional development in your own hands, this is a place for you. We give you a lot of opportunities for growth on a business and social ground.
Job Level: Professional
Why Biogen?
We are a global team with a commitment to excellence, and a pioneering spirit. As a mid-sized biotechnology company, we provide the stability and resources of a well-established business while fostering an environment where individual contributions make a significant impact. Our team encompasses some of the most talented and passionate achievers who have unparalleled opportunities for learning, growth, and expanding their skills. Above all, we work together to deliver life-changing medicines, with every role playing a vital part in our mission. Caring Deeply. Achieving Excellence. Changing Lives.
At Biogen, we are committed to building on our culture of inclusion and belonging that reflects the communities where we operate and the patients we serve. We know that diverse backgrounds, cultures, and perspectives make us a stronger and more innovative company, and we are focused on building teams where every employee feels empowered and inspired. Read on to learn more about our DE&I efforts.
All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, marital status, race, color, national origin, ancestry, ethnicity, religion, age, veteran status, disability, genetic information or any other basis protected by federal, state or local law. Biogen is an E-Verify Employer in the United States.
