We are seeking a Salesforce Team Leader specializing in Field Service to lead our development and implementation efforts within the Salesforce ecosystem. As a key player in our team, you will drive projects to optimize business processes, partner with cross-functional teams, and ensure seamless integration of Salesforce tools with other systems to enhance operational efficiency.
Responsibilities
- Lead a team of Salesforce developers, administrators, and business analysts to deliver high-quality Field Service solutions
- Optimize Salesforce Field Service Lightning (FSL) setup, including configuration of data models such as Work Orders, Service Appointments, and Territories
- Partner with stakeholders to design, develop, and implement FSL routing, scheduling, and policies for business processes
- Write and review scalable coding solutions using Apex, Visualforce, Lightning Web Components, and associated technologies like HTML, JavaScript, CSS, and SOQL
- Oversee the integration of Salesforce with external tools through APIs (such as REST APIs and Streaming API)
- Collaborate with engineering teams to develop and refine workflows, flows, and business automation tools
- Manage and ensure effective CI/CD processes and Salesforce deployment strategies
- Maintain Salesforce security models and compliance with enterprise standards
- Apply knowledge of enterprise architecture principles, including integration technologies and SaaS data models
- Lead data migration projects within Salesforce, ensuring accuracy and alignment with business objectives
- Foster strong communication with business leaders to align system functionality with organizational needs
- Monitor team performance, set priorities, and deliver results in fast-paced, deadline-oriented environments
Requirements
- 5+ years of experience in Salesforce development with expertise in tools like Apex, Lightning Web Components, Visualforce
- At least 1 year of relevant leadership experience
- Extensive experience with Field Service Lightning and Service Cloud
- Proficiency in configuring FSL components including data models, routing, scheduling, and operational policies
- Knowledge of Salesforce APIs (Streaming API, RestAPI) and web technologies like JavaScript, XML, HTML, CSS
- Experience with workflow, flows, and business automation design
- Expertise in security, user roles, and data partitioning within Salesforce
- Background in CI/CD and deployment processes for Salesforce environments
- Solid understanding of CRM systems, enterprise architecture, and SaaS data designs
- Familiarity with data migration processes and tools within Salesforce
- Capability to manage and balance heavy workloads with precise attention to detail
- Ability to work independently and adapt to evolving priorities while leading a team
Nice to have
- Showcase of successful implementation of FSL solutions for complex business processes
- Understanding of Single Sign-On (SSO) and advanced integration technologies
- Skills in leveraging Salesforce to improve customer service functionality
We offer
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We gather like-minded people:
- Engineering community of industry professionals
- Friendly team and enjoyable working environment
- Flexible schedule and opportunity to work remotely within Poland
- Chance to work abroad for up to 60 days annually
- Business-driven relocation opportunities
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We provide growth opportunities:
- Outstanding career roadmap
- Leadership development, career advising, soft skills, and well-being programs
- Certification (GCP, Azure, AWS)
- Unlimited access to LinkedIn Learning, Get Abstract, Cloud Guru
- English classes
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We cover it all:
- Stable income (Employment Contract or B2B)
- Participation in the Employee Stock Purchase Plan
- Benefits package (health insurance, multisport, shopping vouchers)
- Strategically located offices featuring entertainment and relaxation zones, table tennis and football, free snacks, fantastic coffee, and more
- Referral bonuses
- Corporate, social and well-being events
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Please, note:
- The set of bonuses might vary based on the role you apply for – specifics will be discussed with our recruiter during the general interview.
- We will reach out to selected candidates exclusively.
EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.
