At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.
As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.
Job Description
Location: Warsaw
Working type: hybrid (3 days in the office)
Working hours: 14:00 - 22:00
Sales and Services Risk Oversight (SSRO) is a function within Operational Risk Management that provides enterprise-wide oversight related to Conduct Risk, including Sales Practices risk, and administers the Sales Practices oversight program. SSRO coordinates and leverages activities conducted throughout U.S. Bank (the Company) related to improper sales practices prevention, detection, investigation, and mitigation. The SSRO function and these unified program elements across all lines of defense continue to support the effective management of Sales Practices and Servicing Conduct risk across the Company, a subset of Conduct Risk.
Key Responsibilities for Analysts
- Partners with their assigned Line of Business, other Risk/Compliance/Audit (RCA) professionals, and RCA Managers to, depending on their function, create, implement, maintain, review or oversee an effective risk management framework.
- Participates in projects and/or activities that ensure compliance with applicable federal, state, and local laws and regulations. Identifies gaps and inform solutions that minimize losses resulting from inadequate internal processes, systems or human errors.
- Identifies, responds and/or escalates risks as appropriate. Serves as a functional liaison between the Line of Business and the Lines of Defense.
- Performs risk assessments of sales practices and conduct risk associated with various initiatives across the Company. This includes reviews of relevant business changes (PRISM), third party relationships (TPRM), and internal training materials and procedures (CAT).
- Supports the U.S. Bancorp Sales Practices Oversight Policy and associated framework designed to manage sales practices risks.
- Reports on key risks and trends related to sales practices and conduct risk assessments.
- Reviews key internal and external sources for emerging risks, including regulatory changes, industry news and developments, and enterprise-wide issue tracking systems. Supports key enterprise risk framework activities related to the program.
Qualifications and Preferred Skills
- Bachelor's degree or equivalent work experience
- Typically, 3+ years of applicable experience
- Excellent written and verbal communication skills
- Strong project management and analytical skills
- Knowledge of, or experience with, financial products, services, and operations
- Proficiency in basic software applications such as Microsoft 365 (Teams, Word, Excel)
- Experience identifying risks and/or controls and developing or recommending steps to mitigate risks
- Partner with internal stakeholders to review and analyze issues for applicability and signs of emerging risk
- Effectively build and maintain collaborative relationships with a diverse group of stakeholders
- Ability to engage effectively with product and process owners to gain an understanding of functions, goals, and priorities to solve problems and drive innovation
The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits:
We offer an exciting, fast-paced and diverse working environment with employees of many different nationalities. We provide benefits to help you protect your health and financial security; and give you peace of mind. We also invest in your career growth with development resources that give you the opportunity to stretch and shine.
Posting may be closed earlier due to high volume of applicants.
