Syndigo powers the continual flow of data and content throughout the entire commerce ecosystem— accelerating delivery of accurate and compelling information that increases sales on every shelf. We are the recognized leader in software and services for the management of master data, product information, digital assets, and content syndication and analytics across industries including grocery, foodservice, hardlines, home improvement, oil & gas, pet, health and beauty, automotive, apparel, and healthcare products.
Syndigo serves the industry’s largest two-sided network, connecting more than 50,000 global users across 12,000+ global brands with more than 1,750 global retailers.
Basically, we're the people that deliver the rich, accurate product content that helps consumers shop online with confidence, and helps brands and retailers operate efficient product supply chains. We cannot do all of this without our amazing employees who make the magic happen here at Syndigo. As we continue to grow, we’re always looking to identify talented individuals to join our team.
We are looking for a technical program manager interested in delivering large scale projects in syndication using an innovative SaaS platform that insures quality and accuracy of data for brand customers.
Responsibilities
- Understand retail business drivers leading to the program the customer wishes to implement
- Documenting program success criteria
- Translate high level requirements into functional needs while working collaboratively with Solution Architects and Subject Matter Experts
- Contributing technical and industry expertise to product implementation
- Coordinating the development/implementation with customer stakeholders, IT engineers, partner stakeholders, etc.
- Ensuring timely delivery
- Documenting scope changes
- Owning and driving customer and internal communication
- Consolidating the relationship with customers leading to successful delivery of advocacy
- Orchestrate and co-ordinate relevant work/activities with multi-location, multicultural, multi-skill, multi-disciplinary teams.
- Act as a key Syndigo ambassador in client organizations by demonstrating company values and by establishing strong credibility.
- Evolve and refine engagement model, working arrangement and RACI in case of partner SI collaborations based on partner maturity and customer needs.
Candidate profile:
- 5 years of experience in technical project/program management
- Experience working with either SaaS product implementations and retail experience
- Good understanding of retail market drivers
- Understanding of data management and syndication concepts
- Strong written and interpersonal skills both written & verbal
- English, German mandatory, French plus
Diversity, Equity & Inclusion
To achieve the best version of our organization, we know it takes new ideas, new approaches, new perspectives and new ways of thinking. A purpose we are 100% committed to cultivating.
Diversity is woven into our fabric at Syndigo and it’s how we stay an industry leader, innovating technology solutions that equip our customers with everything they need to be successful!
All are welcome here and we invite you to join our team if you are ready to help us continue that growth!
GDPR/CCPA
Syndigo, to process applications, holds onto data for a "reasonable time" after applications are submitted. This data is stored for Syndigo's internal use by HR/Recruiting Staff only. Verified requests for data deletion and exports will be completed upon request.
Syndigo Job Applicant Privacy Notice
At Syndigo, we care about your privacy. As you go through our recruitment process, we are committed to being transparent about how we process your personal data. To learn more about how Syndigo processes your personal data, go to our Job Applicant Privacy Notice.
