Join us as a Professional – Members Administration and become an essential part of our unique international team, supporting farmers in an organization focused on sustainability and continuous improvement.
About the job
To strengthen support for our farmer owners, we set up a dedicated team in Gdansk over three years ago. In this role, you ensure accurate monthly payments to over 8,500 farmers in seven European countries, while driving process improvements and project management as part of our global operations team.
How you will make an impact
In this role, you will contribute to the smooth and accurate handling of milk settlement processes, ensuring high-quality service for both internal and external stakeholders. By supporting key operational activities and actively participating in process improvement projects, you will help us deliver the best possible service and drive value for our farmers and partners.
- Prepare and execute milk settlements, including payments, invoicing, and financial arrangements.
- Maintain master data, keep documentation and knowledge base up to date, and participate in relevant IT projects within your area of responsibility.
- Collaborate cross-functionally with internal stakeholders and external partners to align processes and achieve project goals.
- Take ownership of process improvement initiatives, identifying and implementing solutions to enhance efficiency and accuracy.
- Provide quality, accurate, and timely support to farmers’ inquiries and maintain strong relationships and trust.
What will make you successful
You are customer-centric and passionate about driving improvements in how services are delivered. Thriving in a fast-paced environment, you combine a proactive and solution-oriented approach with the ability to spot opportunities and take the lead in project work and change management. Your strong organizational and communication skills help you excel both independently and as part of a team. At Arla, we work closely together, value knowledge sharing, and offer plenty of opportunities for development and meaningful impact.
To be successful in this role, you should have:
- Proficiency in English (min. B2) and a relevant bachelor’s degree
- At least 2-3 years of professional experience in process improvement, system implementation, or project management (experience with Agile frameworks is highly valued)
- Strong analytical, organizational, and communication skills, with the ability to manage complexity and prioritize tasks effectively
- Advanced Excel skills and attention to detail
- Experience in customer service or IT projects (migration, data integration, or system implementation) is an advantage
- Knowledge of Power BI or other analytics tools and additional European languages (Danish, Swedish, German, Dutch, French) are nice to have
Success in this position comes from being proactive and solution-focused, collaborating effectively in a team environment, and adapting quickly to change.
What do we offer?
- International operating environment
- Medical care & life insurance
- Additional benefits like gym cards, vouchers, travel points or cinema tickets, etc.
- Scandinavian working style & no dress code
- Training with experts & professional induction in a new position
- Development programs (function additions, coordinator programme)
- Financial support for your education
- Relocation package
- Referral program for employees
- Employee Assistance Program (legal, psychological, health, financial consulting, etc. )
- Support for your healthy lifestyle (fruit day, facility for sportsmen, sports challenges and activities, Arla active teams/sports groups)
- Flexible working time and home office work possibility
- Additional holiday depending on the length of employment
- Fully paid 30 min. break
… while in the office you can also use some of below:
- Modern office space with a beautiful view and high-standard furniture (i.e. adjustable desks)
- Spacious canteen, delicious coffee and tea available on every floor in specially designed spots
- Chill-out rooms with X-box, pool table, board games, football table and swing
Application and contact
If you want to drive innovation and help your colleagues worldwide, then seize this exciting opportunity and apply.
Shape the Future of Dairy
Arla is a global leader in the dairy industry, committed to producing high-quality products while championing sustainability and innovation. We're passionate about people and our planet, striving to unleash the full potential in each of us. Our goal is to make healthy dairy nutrition and good food habits accessible to all. Join us at Arla Foods and become part of a worldwide cooperative dedicated to making a significant impact on the planet and steering the dairy industry towards a sustainable future.
We are devoted to creating a workplace where everyone feels valued and empowered to bring their authentic selves to work. Diversity and collaboration are key to our success, propelling us to new heights in the dairy industry.
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