About InPost
InPost Group is an innovative European out of home deliveries company, revolutionizing the way parcels are delivered to customers. With operations across several countries, our network of intelligent lockers provides customers with a fast, convenient, and secure delivery option. InPost Group is a publicly traded company, with a market capitalization of about $5 billion as of March 2023. With over 10,000 employees worldwide, InPost Group is one of the largest out of home delivery providers in Europe, committed to providing sustainable and efficient delivery solutions to meet the evolving needs of customers in today's rapidly changing landscape.
Job Description
As a UX Product Researcher, you’ll partner closely with Product Designers, Product Managers, and other cross-functional team members to deliver high-impact research that directly shapes our products. You’ll work end-to-end — from planning usability studies and interviews, to synthesizing results, and helping drive data-informed decisions.
This is a mid-level position for someone who enjoys a hands-on role in both strategic and operational research, thrives in a fast-moving environment, and is eager to grow within a multidisciplinary team.
The role is remote or in the office, but only from Poland.
What You’ll Be Doing
- Design and execute qualitative and quantitative research (e.g., usability tests, surveys, interviews).
- Collaborate with product teams to shape research goals aligned with product development priorities.
- Recruit and manage participants from both internal and external user databases.
- Analyze research data to uncover user needs and pain points.
- Communicate insights through concise reports, slide decks, and team presentations.
- Champion the voice of the user throughout the product development lifecycle.
- Help evolve research processes and best practices across teams and clusters.
Qualifications
What We’re Looking For
Research Execution
- Solid experience conducting usability testing, user interviews, and surveys.
- Ability to synthesize findings and surface patterns that drive actionable product decisions.
Collaboration
- Experience working with Product Designers and PMs to integrate research into product strategies.
- Ability to adapt within large, cross-functional product teams.
Communication
- Skilled at translating complex findings into simple, compelling insights for a non-research audience.
- Comfortable creating clear, structured documentation and presentations.
Mindset
- Hands-on and pragmatic — willing to support in participant recruitment, documentation, and testing.
- Growth-oriented attitude with a strong sense of ownership and curiosity.
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Nice to Have:
- Educational background in Psychology, Anthropology, or related fields.
- Experience working in a fast-paced product environment with logistics, e-commerce, or B2C services.
- Familiarity with tools like Figma, MS Office, and basic research ops tooling.
Additional Information
Our recruitment process:
1. HR Screening - 30 min conversation with our Recruiter
2. Meeting with the Hiring Manager - up to 60 min conversation with questions about your experience and skills
3. Case Study Presentation: 90 min to present 1 or 2 past projects to the team (up to 4 ppl)
