Overseas Contractor - Seeburger

Role description

Job title -Seeburger Specialist

Location - Krakow

Work type - Hybrid - B2B

Technical Skills

• BIS Seeburger Java IBM SFG Sterling integrator
• Java and UnixLinuxWindows environments
• AppDynamicsSplunk or other monitoring tools
• Knowledge of Oracle Databases SQL
• Experience with Micro Services architecture is beneficial
• Awareness of Logging and Monitoring Tools like Appdynamics Appd Splunk

In this role you will

• Investigating system failures and incidents reported on the services supported
• Communicating with various Business IT teams
• Provide on call support when needed
• Perform root cause analysis

Working as a part of a global team

• Adherence to SLAs service delivery procedures defined by ITIL framework
• Ability to work to successfully deliver services to agreed levels in a diverse and constantly changing environment
• Effectively deliver services involving elements delivered by other internal external teams
• ITIL Accreditation
• Proven experience as a Production Technical Support Engineer
• Proven experience in Service Management domain
• Proven ability to work in globally distributed multisite teams and processes
• Demonstrated ability to work effectively with stakeholders
• Strong customer focus
• Strong team player
• Excellent communication in English and interpersonal skills
• Excellent problem solving skills
• Good understanding of computer systems and other technology products
• Ability to multitask efficiently
• Exposure to production services support tools is desirable
• Knowledge of Banking Transaction Systems and or Banking Domain
• Good knowledge of Incident Problem Change Management procedures

To be successful in this role you should meet the following requirements

• Good Grasp on Incident Management fundamentals
• Knowhow of Problem and Change Management fundamentals would be beneficial

Skills

About LTIMindtree
LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700 clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by 83,000+ talented and entrepreneurial professionals across more than 40 countries, LTIMindtree — a Larsen & Toubro Group company — solves the most complex business challenges and delivers transformation at scale. For more information, please visit https://www.ltimindtree.com/.