Oliver Wyman - Learning Delivery Coordinator (Fixed-term contract) - Warsaw

The Learning Delivery Coordinator position will provide administrative support and work together with the Global Learning and Development Team. This role will support the global team responsible for creating, organizing, delivering and evaluating high quality training programs and training events for our Consultant, Support Professional (SP) and Partner populations. The role will have global responsibilities and will work seamlessly with global L&D team members to support high-impact global training programs.

This role will be based in Warsaw and will be part of the L&D function. As this role provides administrative support for a global team, the individual in the role will need to be a self-starter who can operate without close supervision. They must be a team player, will require excellent communication skills, strong analytical and Excel skills. They must be comfortable working within a virtual team environment. The role also requires a high degree of organization, significant attention to detail and a strong customer service orientation.

Oliver Wyman is a fast paced environment that requires fluency in English.

Working hours will be 8 hours per day.

This role is a 12-month fixed term contract.

Key Responsibilities:

Toolkit organization and producing

• Responsible for coordinating virtual and in-person programs
• Maintain and monitor attendee lists and ensure it is accurate at all times.
• Track and handle cancellations and other important changes to attendance (i.e. late arrivals, needs to step out, potential cancellations).
• Book hotels for trainings and ensure reasonable budget spending by negotiating rates and cancellation terms as well as tracking and updating hotel rooming list to avoid extra cost.
• Collect pre-work and track its submission. Work with training participants to make sure it is completed on time. Hand over to regional L&D contact on time and in the correct format.
• Assist with arrangements such as catering, room bookings and set-up, updating security lists, transport and restaurant reservations.
• Prepare needed materials for global training sessions, i.e. name tags, tent cards, course agenda packs, break-out group lists, and any other documents required
• Collect feedback and share it with the regional L&D contact within agreed timeline
• Update global training calendars
• Produce virtual sessions where needed

System Administration

• Administration of Workday assuring timely and accurate updates of training events and records
• Administration of Insights by creating profiles and team wheels in preparation for global toolkits and for ad-hoc requests
• Administration of Qualtrics and feedback surveys
• Support any reporting requests

Experience Required:

• Experience working in a global or virtual environment
• Financial services, management consultancy and/or a professional services background is a plus

Technical Skills:

• Strong Excel skills
• Good PowerPoint, Word and Outlook
• Knowledge of Career Link, Workday, Qualtrics, Insights, Cvent or any other relevant system is a plus

Skills and Attributes:

• Proactive and shows initiative
• Effectively prioritizes time and tasks
• Problem solver
• Strong service focus
• Strong communicator
• Able to maintain and respect confidentiality
• Able to manage competing deadlines
• Organized and excellent attention to detail
• Collaborative and a team player with a positive attitude
• Flexible and able to adapt to change
• Fluent in English

We offer:

• Full time fixed-term job contract,
• Selection of benefits (e.g. private health care, insurance, sport card, lunch card, gift card, saving plan, pension plan),
• Opportunity for professional growth in a stable, global company,
• Access to mentoring and training programs,
• Inclusive culture with Employee Resources Groups and CSR activities,
• Working in diverse and dynamic teams, friendly and flexible workplace that promotes work-life balance,
• Fresh fruit, beverages and snacks while working in our modern office near the city center.

Please submit your resume in English.

Why join us at Oliver Wyman?

At Oliver Wyman, we lead with heart - we love what we do and have fun while we do it! We also strive for breakthroughs by questioning, seeking diverse perspectives, and finding powerful and sustainable solutions. If you share these values and want to work as one and own our impact at the same time, be brave and achieve the amazing with us!

• We’re individuals who are self-starting, motivated, energetic, entrepreneurial about what we do
• We have the common aspiration to have an impact, leave a legacy and change the world. We have no interest in running a steady-state business. We want to build, grow and shape the environment around us
• We value an environment where every member of Oliver Wyman is encouraged and expected to voice his or her opinion
• We believe that to create a true meritocracy we need to remove artificial barriers to opportunity
• We value people whose lives balance work and non-work activities because we believe they are both more interesting colleagues and are able to make better contributions to the Firm.
• We push ourselves hard to deliver excellence, but we also work to extract the maximum benefit from the flexibility of a project-based business. We provide the ability to take career breaks for personal or family reasons. We fundamentally value each other’s time and are sensitive to how it is used. We are an output not input-based culture, have respect for people’s personal decisions, and believe that one's workload must be sustainable. We seek balance for ourselves and our colleagues.