IT Project Manager

Job Description & Summary

PwC IT Services is a great place to work for ambitious, open-minded and responsible people. We have been implementing the most innovative customer experience solutions for our clients since 2005. We are partners of the largest software providers in the world – Salesforce, Microsoft, Mulesoft and many more. We believe that our success comprises not only modern technologies we use but, above all, well trained, competent people. We are In Touch with Tomorrow helping our clients rise and develop faster.

In response to the growing business needs of our clients, PwC carries out complex transformation projects in both technology and business areas. We use leading technologies such as Salesforce or Microsoft to achieve our business goals. We use an agile approach, waterfall and combined methods.

Join a team of over 30 Project Managers working with teams from PwC Poland, PwC UK and the WE and CEE regions. As a part of the PM team at PwC, you will have the opportunity to develop and benefit from the extensive experience of experts, as well as to have a real impact on the business goals achieved by PwC clients.

Responsibilities:

You’ll work as part of a team of problem solvers with extensive consulting and industry experience, helping our clients solve their complex business issues from strategy to execution. Specific responsibilities include but are not limited to:

• Develop a deep understanding of the Salesforce implementation, share best practices, and act as a key point of contact for both technical and business stakeholders;

• Manage projects and report to Key Stakeholders;

• Actively manage stakeholder expectations, align resources and potential conflicting priorities;

• Train and lead a diverse, and often remote, team with different specializations;

• Establish effective working relationships directly with clients;

• Liaison with clients on an ongoing basis, to maintain and develop the business relationship, and keep projects to a set time frame;

• Contribute to the development of your own and team’s technical acumen;

• Manage and respond quickly to change in a fast-paced environment;

• Be actively involved in business development activities to help identify and research opportunities on new/existing clients; 

• Continue to develop internal relationships and your PwC brand;

Role: 

• Develop project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility;

• Create a detailed project plan to monitor and track progress;

• Manage the production of the required deliverables;

• Ensure resource availability and allocation;

• Coordinate internal resources;

• Perform risk and change management;

• Establish and maintain relationships with Product Owners and third parties or vendors;

• Create and maintain comprehensive project documentation 

Profile: 

• Minimum 3 years of experience as a Project Manager, Technical Project Manager or Delivery Manager is a must;

• Background in delivering implementations of CRM systems (Salesforce would be highly beneficial);

• Proven track record in delivering projects in an international environment;

• Ability to see tasks through to the end and meet tight deadlines, taking responsibility for their completion and maintaining quality throughout;

• Confident with working in a fast-paced environment with demonstrated ability to work through all phases of the technology life cycle, such as requirements definition, architecture design, conversion and testing;

• Practical knowledge of Scrum framework;

• Strong practical knowledge of common project management methods and standards (PMI PMBOK®, AGILE PM);

• Strong interpersonal skills and communication skills, verbal and written to both technical and non-technical audiences that are in geographically dispersed environments;

• Ability to speak and write English fluently;

• Ability to develop and nurture strong relationships at all levels;

• Excellent time management and personal organisational skills;

• Ambitious and driven by success;

• Passionate about client service.

Our offer: 

• work flexibility - openness for your preferences regarding contract form (B2B or employment contract), hybrid working model, flexible start of the day, workation, sabbatical leave and additional summer solutions (e.g. Slow Fridays)

• development and upskilling - our full support during onboarding process, mentoring from experienced colleagues, training sessions, workshops, certification co/financed by PwC e.g. Microsoft and Celonis and conversations with native speaker

• wide medical and wellbeing program - medical care package (incl. dental care, freedom of treatment, physiotherapy), various insurance packages (incl. foreign travel insurance), coaching, psychological consultations, concierge for young parents, sports groups and more

• access to an online cafeteria where you may find i.a. vouchers (e.g. Zalando, Ikea, Allegro, Frisco), discounts for IT devices (e.g. Apple, Lenovo, Orange) and car purchase, Multisport card,

• 3 paid hours for volunteering per month

• and when you start enjoying PwC as much as we do, you may get a financial bonus in exchange for recommending your friend to work with us.