Would you like to make a change in the FitTech industry with an agile and fast moving team? How about a mentality that values your opinions and ideas? If you're passionate about driving impactful system transformations and leading strategic initiatives that empower teams and enhance business performance, then you'll feel right at home with us as Director of Business Systems. Be a part of the digital transformation of the fitness industry.
The Director Business Systems position is based at our office in Warsaw (Poland), with flexibility for remote work from anywhere in Poland.
Your position in our team
Lead the strategic planning, implementation, and continuous improvement of core business systems across the organization.
Manage a team of business systems analysts, administrators, and integration specialists; provide mentorship, guidance, and performance management.
Serve as the key liaison between IT, Finance, Sales, Marketing, HR, Product, and other cross-functional stakeholders to ensure business systems support strategic objectives.
Oversee large-scale system implementations and transformation projects (e.g. CRM rollouts), applying both Agile and Waterfall methodologies.
Collaborate closely with business leaders to understand operational pain points and identify opportunities for system and process optimization.
Maintain accountability for vendor selection, contract negotiation, and performance management, ensuring alignment with organizational goals and SLAs.
Champion change management practices to promote user adoption and minimize disruption during system transitions.
Track and manage departmental budgets, including forecasting and controlling software and system expenses.
Ensure compliance and operational continuity in payment processing and subscription management through appropriate systems integrations.
Regularly evaluate new tools, technologies, and industry trends to recommend strategic improvements and drive innovation.
Your profile
7–10 years of progressive experience in business systems, enterprise applications, or IT roles, including a proven track record of leading teams and driving major system initiatives.
Bachelor's or Master’s degree in Business Administration, Information Systems, Computer Science, or related field.
Experience in payments and software industry, with a solid understanding of subscription models, payment platforms, and SaaS business environments.
Proven expertise across core enterprise systems, including hands-on experience with leading ERP systems (e.g., NetSuite, SAP, Microsoft Dynamics 365, Oracle Fusion) and CRM platforms (e.g., Salesforce, HubSpot).
Experience with iPaaS solutions (e.g., Workato, MuleSoft, Celigo) and business intelligence tools, supporting scalable, data-driven operations and system connectivity.
Proven success in managing and delivering complex systems projects, with a strong commitment to structured change management for effective adoption and minimal disruption.
Strong leadership and communication skills, with the ability to build high-performing teams and convey complex ideas clearly to diverse stakeholders.
Strategic and analytical thinker with deep expertise in business process optimization, data-driven decision-making, and stakeholder/vendor management.
Results-driven and customer-focused, with a strong commitment to delivering measurable business impact through collaboration and user-centric solutions.
Adaptable and innovative, thriving in fast-paced environments while staying ahead of emerging technologies and industry best practices.
Fluency in English is essential, proficiency in Polish would be highly advantageous for collaboration with local teams.
Your benefits with us
Benefits package – private medical healthcare and sport card
Unformalized dress policy - Express your style with our no-dress code policy
Flexible form of employment
Flexible Work Hours - Achieve a work-life balance and start work when it suits you best
Unique experience in the Fitness- and SaaS Industry in a market-leading company
An international team with incredible colleagues
Fuel your career growth with ongoing training and development opportunities
Dog friendly office - We are a pet-friendly workplace, bring your furry friends to the office
Unforgettable company events
Our job advertisements are open to all applicants regardless of gender, age, nationality, religion, social background, disability or sexual orientation. The Sport Alliance stands for diversity and, as a member of the Diversity Charter, is committed to a prejudice-free, open and progressive working environment.
Your job at Sport Alliance
Headquartered in Hamburg, Sport Alliance is one of the leading software companies in the fitness industry, specializing in providing software solutions for efficient studio management, financial services, and mobile applications. The company serves over 10,000 gyms, including 14 out of Europe’s top 30 chains and 130 international chains in 55 countries – like FitX, Fitness First (LifeFit Group), McFIT (RSG Group), clever fit, and Bodystreet.
The product portfolio contains Magicline, one of Europe’s leading membership management ERP solutions for the fitness market, assisting fitness studio operators in optimizing and digitizing their facilities. Complementing Magicline is PerfectGym with its gym software focusing on international chains and franchises. Part of the company is also MySports, the member platform tailored to enhance the gym experience for members. Additionally, Sport Alliance’s portfolio includes Finion, a financial services provider dedicated to supporting studios in efficiently managing membership fees, from billing to debt collection.
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SPORT ALLIANCE
SABRINA GROSS
HR Generalist
For me, the special thing about Sport Alliance is the corporate culture: professional work on equal terms with a lot of personal responsibility in a family atmosphere, coupled with a shared passion for our vision. I am happy to face new challenges every day and to grow with them.
PHILIPP RUSCH
Chief Financial Officer
Our strong growth and ongoing internationalisation brings interesting challenges to the Finance organization. At the same time it makes work fun and provides excellent development opportunities for our finance professionals.
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