Job Description
Data Specialist
This is Worldline
We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco to Auckland. We are in every corner of the world, in every part of commerce. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.
The Opportunity
The Reporting, Analysis & Continuous Improvement Team is on a journey to create and develop fully automated reporting systems that will replace legacy reports, helping Worldline accelerate towards the goal of increased data-led decision making. We proactively support business leaders & operational managers to access service performance insights, which complement the reports provided by the operational tools. By transforming, enriching and visualising data from business applications we will identify under-performance, create actionable insights and deliver improvement initiatives, in a process controlled environment, which will enable Worldline to raise customer and business outcomes to the next level.
Day-to-day responsibilities
- Extracting and processing data from business applications and reporting solutions.
- Working with the rest of the team to specify and create reporting systems to access supply and demand data.
- Working with multiple stakeholders across the CS organisation to collect and validate staff availability and assignment inputs.
- Working across the full organisation to build and develop effective and robust workload estimation systems.
- Producing utilisation data models that can inform load balancing and staffing decisions.
- Supporting operational management to build data-led business cases for resource adjustments. Working effectively within the RA&CI team to deliver a transparent and predictable book of work in a highly professional environment.
Who Are We Looking For
We look for big thinkers. People who can drive positive change, step up and show what’s next – people with passion, can-do attitude and a hunger to learn and grow. In practice this means:
- Fluency in English is a must;
- First experience in data analysis/data mining;
- Knowledge of Salesforce would be a big plus;
- Analytical mindset, strong attention to details to ensure data accuracy; Ability to collaborate efficiently with different teams to ensure smooth communication related to their future needs.
Perks & Benefits
At Worldline you’ll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that, you will also:
- Private medical & life insurance
- MyBenefit Platform
- Holiday allowance
- Referral program
- Public transportation allowance
- Meal allowance Annual bonus
Shape the evolution
We are on an exciting journey towards the next frontiers of payments technology, and we look for big thinkers, people with passion, can-do attitude and a hunger to learn and grow. Here you’ll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. With an empowering culture, strong technology and extensive training opportunities, we help you accelerate your career - wherever you decide to go. Join our global team of 18,000 innovators and shape a tomorrow that is yours to own.
Learn more about life at Worldline at jobs.worldline.com
We are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.
Pursuant to the Article 24 sec. 6 of the Act of 14 June 2024 on the protection of whistleblowers, we inform you that Worldline Financial Services (Europe) S.A., a joint-stock company, Branch in Poland (hereinafter referred to as Worldline) is governed by the Regulations on the receipt of internal reports and taking follow-up actions (hereinafter referred to as the Regulations).
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Request ID: 301141
Posting Start Date: 8/25/25
Job Area: Technology
Work Site: Hybrid
Contract Type: Permanent
Brand: Worldline
Job Location: Poland - Warsaw
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