Why join us in 2025?
Think of the digital tools we use daily - from virtual shopping to contactless payments. They're shaping our future. Join us in influencing the future of digital payments in an innovative environment. With our global merger, the opportunities for personal growth and collaboration are immense.
If you join us in the role of Customer Retention Junior Specialist, this is what you can expect from us:
- Attractive salary and an overall competitive package
- An interesting and challenging job in a rapidly growing company with the backing of a European market leader
- Work from Monday to Friday, based on an employment contract
- Competitive base salary and a system bonus
- A well-structured training program for the job and constant support from your manager
- Hybrid way of working
- Necessary equipment for the role
- A package of additional benefits, including Private Medical Care, Additional Life Insurance, Multisport Card, opportunity to participate in additional English language lessons, possibility of working in a hybrid system after the probation period, birthday leave, seniority leave, as well as team-building events and much more
- Company Social Benefits Fund (additional paid leave, holiday vouchers)
- Employee Capital Plans (Pracownicze Plany Kapitałowe)
- Referral bonuses for recommending new team members to join the company
Location:
Rzeszów, Resovia Office Building, Tadeusza Rejtana 20B, 35-310 Rzeszów
Responsibilities:
- Contacting customers by phone regarding existing agreements
- Handling customer service requests
- Building maintaining and developing business relationships with customers
- Ensuring the quality of provided services
- Identifying customer needs
- Actively selling and recommending additional services based on an individual review of the customer’s offer
- Maintaining customer profitability at the agreed level
- Preparing contract annexes for customers
- Completing additional tasks assigned by the supervisor
What makes you the best person for this job?
As you read about the role, are you eager to learn more? If so, review the qualifications that fit you for the position. Remember, beyond your skills and experience, it's your potential that sets you up for success in your daily tasks.
Qualifications needed to be successful in this role:
- Minimum secondary education (higher education preferred)
- Ability to work in a team and perform under pressure
- Building a positive company image
- Quick learning ability
- High personal culture strong communication skills and fluency in speech
- Good diction and proper language usage
- Motivation to achieve set goals
- Fluent polish language
Professional Experience:
- At least one year of experience in business customer service
- Good computer skills including MS Office and Excel
Life at Nexi
Discover more about us and what it's like to be part of Nexi by visiting this page: https://www.nexigroup.com/en/people/life-at-nexi/overview/?utm_source=career-platform&utm_medium=job-openings&utm_content=standard. Learn about our values, meet our communities, and see how we are shaping the future of digital payments together.
Apply now!
If this opportunity resonates with you, we'd love to hear from you!
Please apply at your earliest convenience. We'll be reviewing applications continuously and closing the position once we've found the right fit. We are committed to creating a diverse culture where talents from all walks of life can feel like they truly belong.
By exploring this job opening, you're one step closer to joining us. We're excited to learn more about you!
