Temporary
Job Description
Electrolux Group
Electrolux Group is a leading global appliance company that has shaped living for the better for more than 105 years. We reinvent taste, care and wellbeing experiences for millions of people, always striving to be at the forefront of sustainability in society through our solutions and operations. Under our group of leading appliance brands, including Electrolux, AEG and Frigidaire, we sell household products in over 100 markets every year and employ over 40,000 people around the world.
About the job:
As part of our Collections Team, you will work closely with our North American stakeholders, contributing to building strong business relationships with customers, resolving overdue bills, and collecting payments from those who owe. As the first point of contact for our partners, you will maintain excellent customer service standards while staying organized and efficient.
Being part of our team is more than just working together — we have a great time, support each other, and help everyone grow.
This is a fixed-term position for a period of 12 months.
In detail, you will:
Perform collection process for assigned entities by contacting customers regarding overdue accounts and determining reasons for non-payments. Delivering a high level of customer service.
Monitor customer accounts and follow up on overdue accounts. Evaluate customer account and payment history. Participating in resolution of unclear payments
Prepare elaboration of reports (periodical and upon request) and updates of any process documentation
Develop and maintain professional relationships with various Business Units, Sales, and Key Individuals and Customers
Contribute to Electrolux Group and Sector goals,
Qualifications & Requirements:
University Degree in Finance/Accounting or any related
Previous experience in Collection, Finance and/or Accounting function
Good knowledge of accounting policies and principles, activities and processes, awareness of internal and external business environment.
Fluent English
Excellent verbal and written communication skills with ability to deal with sensitive and confidential information
Working knowledge of MS Office, very good Excel skills
Previous experience with SAP will be an asset
Ability to provide effective customer service to internal and external customers
Demonstrated knowledge and experience in reviewing and interpreting financial reports and data
Ability to multi-task under pressure
Detail-oriented with an eye for continual process improvement
Availability to work on evening shift hours between 14:00-23:00 up to 10 days per month
Where you'll be:
You will be based in a modern office in Krakow. Our Global Shared Service Center provides services for all companies in the Electrolux Group worldwide. We are dedicated to Global Finance & Accounting, HR Services, IT, Reporting & Analysis CoE, and Product Documentation. We employ almost 1.000 talented people with respect to diversity and inclusion.
Benefits highlights:
Top Employer Poland 2024 and Top Employer Europe 2024
Scandinavian culture and ethics - we’re famous for our friendly atmosphere and work-life balance
Flexible working hours & hybrid work environment (13 days working from home each month)
Private medical insurance
Discounts on our award-winning products
Discounted meals in our canteen
Worksmile Cafeteria Platform for co-financing of Multisport and/or vouchers
Extensive learning opportunities and flexible career path
As part of Electrolux, we will continuously invest in you and your development. There are no barriers to where your career could take you.
For more information go to: www.electroluxgroup.com.
