Job Description
Manager: Simay Savran
Collection Specialist (part of the Collection team)
An opportunity has arisen for a Collection Specialist in Poznań, Poland. The primary purpose of this role is to support one or more ADM locations with all issues related to receivables and payments. In your role, you report to the Manager EMEA Collections.
Responsibilities
- Contact overdue customers by email or phone
- Process and review account adjustments
- Resolve client discrepancies and short payments
- Support customers in cases of missing or incorrect invoices, quality claim, etc.
- Perform other assigned tasks and duties necessary to support the Accounts Receivable Department
- Enlist the efforts of sales and senior management when necessary to accelerate the collection process
- Must communicate & follow up effectively with the sales department regarding customer accounts on a timely basis
- Establish and maintain effective and cooperative working relationships with traders and sales
- Documenting the steps taken in the collection system GetPaid
- Preparing the weekly report for the assigned unit
- Support projects relevant to collections
Requirements:
- Banking, commercial, or administrative apprenticeship or office work experience
- Advanced language skills in English/French or English/Polish, other languages are considered as a plus
- Relevant working experience in international agricultural business or a collection agency is desirable
- Basic accounting knowledge,e esp. of billing and collections procedures, will be an advantage
- Good problem-solving and decision-making skills
- Good communication and teamwork skills
- Ability to prioritize and manage multiple responsibilities
- Assertive, target-driven, and autonomous work approach
- Commitment to excellent customer service
City
Poznań
State
Wielkopolska
Location Country
Poland
About ADM
At ADM, we unlock the power of nature to provide access to nutrition worldwide. With industry-advancing innovations, a complete portfolio of ingredients and solutions to meet any taste, and a commitment to sustainability, we give customers an edge in solving the nutritional challenges of today and tomorrow. We’re a global leader in human and animal nutrition and the world’s premier agricultural origination and processing company. Our breadth, depth, insights, facilities and logistical expertise give us unparalleled capabilities to meet needs for food, beverages, health and wellness, and more. From the seed of the idea to the outcome of the solution, we enrich the quality of life the world over. Learn more at www.adm.com.
