About us
At Auctane, we are united by a passion to help sellers — wherever they are, however they operate — fulfill the promises they make to consumers. The Auctane mission is to fuel commerce through exceptional delivery. We make it possible for businesses to meet the ever rising expectations of their customers, and we make the world smaller and more accessible to consumers everywhere. Auctane brands enable hundreds of thousands of merchants to annually deliver billions of products — over $200 billion worth — to customers around the globe. And Auctane is just getting started.
Auctane is a team of shipping and software experts with a passion for helping merchants move their ideas, dreams and innovations around the globe. The Auctane family includes ShipStation, ShipWorks, ShipEngine, ShippingEasy, Stamps, Endicia, Metapack, GlobalPost, and Packlink. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart.
Our values
About the role
The Cloud Engineer is a pivotal role responsible for managing and optimizing core infrastructure and services that empower all engineering teams across the organization. This role focuses on cost control, ensuring security, and driving automation to enhance operational efficiency and scalability. The Cloud Engineer builds and maintains cloud hygiene practices, provides visibility into infrastructure costs, and oversees SaaS product permissions, contracts, costs, and licenses. By fostering best practices in automation and resource management, the role ensures the stability, security, and cost-effectiveness of the organization’s foundational systems, enabling seamless delivery of business objectives.
What will you be doing?
- Contributing to the design, build and operational management of a highly scalable, secure and available infrastructure operating 24x7
- Ensuring that Auctane infrastructure platforms are secure and can scale to support rapid growth in transaction volumes during periods of peak business. Limit or eliminate exposure to single points of failure
- Designing and building infrastructure platforms with the highest levels of security. Respond swiftly to new and emerging security threats and vulnerabilities
- Creating tools and automated workflow capabilities to enable our software engineers to test and promote code across the different environments with maximum velocity
- Collaborating with software engineering teams throughout the software development lifecycle and promoting an operational mindset, to ensure the ongoing success
- Constantly improving the platform by introducing new technologies where appropriate, driving efficiency and reducing technical debt
- Work with engineering teams on solution design, capacity planning and performance
- Promote and implement systems infrastructure and operational best practices
- Championing cloud native design and ensuring our cloud environment is highly available, resilient and cost efficient.
- Provide out of hours support either as part of scheduled rota or critical project delivery
- Ensure data stores are handing data according to our policies.
What are we looking for?
- BS or MS in Computer Science, Management of Information Systems, Information Security/Assurance, Internal Audit, or equivalent years’ experience.
- Hands on experience with AWS in a production environment
- Demonstrated experience and thorough understanding of the pillars of Cloud Engineering (Operational Excellence, Security, Reliability, Performance Efficiency, Cost optimization, Observability) and a willingness to apply, discuss, and improve understanding and context of those ideas
- Experience with a wide variety of services in AWS in production
- Experience with containerisation and orchestration
- Hands on Linux and Windows skills; coupled with a great understanding of DevOps principles
- Scripting skills: preferably Bash/Python
- Experience with Terraform and configuration management tools -- A passion for immutable infrastructure as code
- Focused operational mindset and passion for observability
- Comfortable working with multiple teams and balancing their needs
- Verbal and written communication skills
- Analytical by nature and enjoys troubleshooting and solving complex System Engineering problems
- Experience creating high available systems and scalable architectures
- Experience supporting network protocols including IP, TCP, HTTP, DNS, SSL
- Ability to balance multiple competing priorities in a fast-paced environment
- Experience in enterprise level storage and network technologies
- Constantly striving for automation and efficiency
- Experience working in an Agile environment
- Experience working in a cross functional, or development team
- Experience with serverless technologies
- Willing to attend conferences, webinars and meet-ups and share the learning
Tech Stack
- Amazon Web Services
- Linux//Windows
- Automation, Scripting
- Network protocols and multiple levels (TCP/IP, HTTP(S), IPSEC, etc)
What do we offer?
🗓️ Annual Salary Review: We are reviewing the salaries of all our teams annually in order to evaluate an increase according to individual performance and the business results.
📙 Personal Training Budget. Up to 7.000 PLN/year training budget (certifications, conferences attendance, etc.) to invest in your professional development. We want to help you improve your technical skills, feel involved in the product community, and develop your soft skills to lead teams and manage other stakeholders.
🌅 Up to 30 days of vacation per year (additional days are granted along with seniority at AUCTANE).
💙 Up to 500 PLN/year to match your NGO donations! We are happy to support your initiatives by duplicating the amount donated.
💜 Lunch card
😊 Volunteer day. You can take 1 day off per year in order to participate in volunteering activities!
🔗 Referral Fee We need your support in hiring top-class talent! We offer a referral bonus of 4k-20k PLN, depending on the complexity of the role and the hiring process.
👩⚕️We have an Employee Assistance Program with psychological assistance free of charge.
⚖️ Great work-life balance We offer a flexible work schedule and will do our best to adapt to your personal situation. Working in a fast-paced environment can be intense, but that doesn’t mean you shouldn’t enjoy your free time!
💜 An inclusive and upbeat work environment Leave your suit behind... we’re a t-shirt and converse kind of place! More importantly, our company culture promotes diversity and inclusion. The personality and opinions of each of our team members are important and valid, and we aim to offer all employees a safe environment where they can be themselves and thrive.
🌍 A cross-cultural atmosphere We are a truly international team of 20 nationalities that speak 10 languages. Our company language is English and all internal communication and company-wide meetings are in English.
🏟️ Company events Work hard, play hard! We do our best every day, even at our regular team-building events.
📺 Internal and external training, free access to online training platforms such as Linkedin Learning
🏠 Possibility to work in a home-office using equipment provided by AUCTANE, or in our office prepared in accordance with all safety requirements.
🗺️ Languages classes every week. Thirsty for knowledge? Learn a new language by joining our free English/Spanish/German classes. You can connect and enjoy taking up a new language or improving your current skills with one of our great instructors.
🏥 Free private medical insurance
📄 Attractive life insurance
🏐 Gym membership co-financing
Do you want to know a little bit more about the team? Please, don’t hesitate to reach out to Amazing Auctane-PL and our Instagram
#LI-HYBRID
