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Chief Operation Officer

GR8 Tech
Warsaw, województwo mazowieckie
1 dzień temu

GR8 Tech is a leading B2B provider of iGaming solutions that empowers operators to grow, lead, and win.

We deliver high-impact, full-cycle tech solutions designed to scale. From seamless integration and expert consulting to long-term operational support, our platform powers millions of active players and drives real business growth. It's more than just a product — it's the iGaming Platform for Champions, built for those who play to lead.

We know the game and how to take it to the next level. With 1000+ talented professionals on board, we don't just build tech — we build success stories for iGaming operators all over the world.

Our ambition drives us, our people make it real. Join us and be part of building champion-level success!

What You'll Be Driving:

  • Developing and implementing business operations strategies aligned with company goals;
  • Translating the CEO's and the board vision into executable plans;
  • Driving operational excellence culturally and technologically;
  • Overseeing global reliability and incident response process;
  • Designing and managing company-wide releases (ensuring quality, transparency, and communication);
  • Designing and improving internal corporate processes, systems, SDLC, and workflows;
  • Eliminating inefficiencies and ensuring productivity across departments;
  • Ensuring coordination between departments for smooth operations;
  • Improving cross-department communication through various events;
  • Managing indirectly and building rapport with other departments;
  • Implementing metrics framework;
  • Tracking and analyzing KPIs, budgets, and operational metrics;
  • Identifying areas for improvement and resolving operational bottlenecks quickly;
  • Ensuring operational compliance with laws, regulations, and internal policies;
  • Managing operational risks and implementing safeguards;
  • Collaborating with the CFO on budgeting, cost control, and financial planning from an operational perspective.

What Makes You a GR8 Fit:

  • 10+ years experience in managing and directing a team required;
  • 7+ years of senior-level operational leadership experience, preferably as COO or equivalent;
  • 2+ years in managing software development teams;
  • Proven experience in optimizing internal processes and implementing operational best practices;
  • Demonstrated success in scaling operations, optimizing departmental structures, and implementing accountability systems across teams;
  • Excellent organizational and prioritization skills, with the capability to manage multiple high-priority initiatives simultaneously;
  • Strong emotional intelligence, capable of building trust, credibility, and positive working relationships across all levels of the organization;
  • A passion for continuous improvement, accountability, data-driven decision-making, and operational excellence.

Desirable Skills and Personal Features:

  • Prior experience in the iGaming industry is a plus;
  • Prior experience in high-risk sectors is a plus.

Why You'll Love Working Here:

Benefits Cafeteria

An annual fixed budget that you can use based on your needs and lifestyle. You decide how to allocate it:

  • Sports – gym, yoga, or any activity to keep you active;
  • Medical – insurance and wellness services;
  • Mental health– therapy or coaching support;
  • Home office – ergonomic furniture, gadgets, and tools;
  • Languages – courses to improve or learn new skills.

Work-life

  • Parental support with paid maternity/paternity leave and monthly childcare allowance;
  • 20+ vacation days, unlimited sick leave, and emergency time off;
  • Remote-first setup with full tech support and coworking compensation;
  • Regular team events – online, offline, and offsite;
  • Learning culture with internal courses, career development programs, and real growth opportunities.

Our Culture & Core Values

GR8 Tech culture is how we win. Behind every bold idea and breakthrough is a foundation of trust, ownership, and a growth mindset. We move fast, stay curious, and always keep it real, with open feedback, room to experiment, and a team that's got your back.

  • FUELLED BY TRUST: we're open, honest, and have each other's backs;
  • OWN YOUR GAME: we take initiative and own what we do;
  • ACCELER8: we move fast, focus smart, and keep it simple;
  • CHALLENGE ACCEPTED: we grow through challenges and stay curious;
  • BULLETPROOF: we're resilient, ready, and always have a plan.

To keep things efficient, please apply only for roles that closely match your experience.

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