Technical Writer

Company Description

Arηs is a fully independent group of companies specialized in managing complex IT projects and systems for large organisations, focusing on state-of-the-art software development, business intelligence and infrastructure services.

We are composed of 16 entities across 8 countries that are unified by the Arηs Group, with more than 2500 consultants. This corporate structure enables us to respond quickly to market changes and customer requests, and to communicate and make decisions without layers of bureaucracy.

Arhs Bulgaria is one of the newest entities , already expanding and with very promising future! We are located in our brand new office in the city center of Sofia!

Job Description

• Composes technical documents including user guides, manuals, bulletins, publications, training manuals, process documentations, workflows, contextual help and special reports
• Develops policies and guidelines for format and style for documents in order to ensure consistency across all deliverables
• Provides Quality Assurance for all documents produced under the project/contract
• Confers with staff in the development of formats, graphics, and layout of publications; organize and coordinate the composition of material and drafting of forms suitable for reproduction
• Develops executive level reports/briefings from strategy papers and analytical reports. Synthesize key messages out of reports to convey information as required
• Recommends and implements improvements and automation of development of documentation for greater efficiency and quality
• Manages document repository, manage versions and releases
• Implements and maintains tools for development and management of technical documentation
• Provides QA for software system interactions and messages addressed to the end user
Manage standard project vocabulary

Qualifications

• Bachelor's degree plus 3 years of relevant experience.
• Working knowledge of English:C1 level
• 5+ years of experience in Software Development
• Experience of writing technical documentation in the field of ICT including requirements documents, project management documentation, user and system guides and contextual on-line help
• Expert in providing technical, user and project documentation in the required domain- Thorough knowledge of ICT terminology and concepts
• Expert in determining documentation needs (in both contents and form) based on continuous collaboration with users, designers, programmers, system and network engineers and an understanding of the project and its products
• Well versed with graphical design, authoring and office automation software
• Experience in developing document management policies
• Expert in creating and delivering presentations and training
• Able to recommend and configure tools supporting development and maintenance of technical documentation e.g. WIKIs, MOSS and similar
• Understands software development technologies and their limitations
• Ability to rapidly absorb technical information
• Ability to communicate clearly with technical and non-technical audiences
• Ability to interface, communicate, and translate information delivered by programmers
• Presents excellent communication skills
• Mastery of Sharepoint and Sharepoint platform-specific tools
• Good knowledge of technical documentation standards and frameworks
• Exceptional collaborative skills
• Versatility in technologies and platforms

Additional Information