Tech Lead - CRM

Be a part of a revolutionary change - find your future in our futur

At PMI, we’ve chosen to do something incredible. We’re transforming our business and building our future with one clear purpose – to deliver a smoke-free future. We're disrupting our company from the inside out. Our transformation is redefining every area of our business. From where and how we make and sell our products—to how we engage our consumers and society.

To support this vision, PMI is evolving into a science and technology-based, consumer-facing, multi-category company—and Information Technology (IT) is a vital partner in helping to lead the way. As we accelerate PMI's vision, we get to dream big too.

With unique and transformative IT projects matching all levels of skill and ambition, we've taken on the spirit of a start-up, with the freedom to craft and define our digital future, but with the support and scope of a vast global business.

Join our dynamic team as a Tech Lead in IT Operations and R&D, based in Poland. In this role, you’ll help shape the future of technology at Philip Morris International.

Our organization is driving the transformation toward a Smoke-Free Future by leveraging the power of IoT and data. We’re building seamless connectivity and pioneering innovative solutions that elevate the user experience and foster a responsive, intelligent ecosystem.

If you're passionate about leading technology initiatives that make a real impact, we’d love to hear from you.

Your ‘day to day

• Cultivate a strong engineering culture within the backend chapter, focusing on code quality, scalability, and maintainability.
• Lead technical discussions within the team, becoming the go-to person for guidance and troubleshooting.
• Define, implement, and track key business and engineering metrics related to performance, availability, and quality; continuously challenge the team to improve.
• Foster a culture of collaboration and active participation in engineering and design discussions.
• Establish and maintain solid software delivery processes, including standards for code quality and reviews.
• Assist with grooming and prioritization of the technical backlog, especially around technical debt.
• Contribute to and lead organization-wide technical initiatives and digital transformations.
• Mentor and coach backend software engineers to help them grow.
• Support hiring initiatives to build a top-tier engineering team

Who we're looking for

• 5+ years of experience working in large-scale enterprise environments.
• Bachelor’s or master’s degree, ideally in an IT-related field.
• Proven ability to build, launch, and scale digital products successfully.
• In-depth expertise in the Salesforce Marketing Cloud (SFMC) platform, including modules such as:
  
  • Email Studio
  • Journey Builder
  • Automation Studio
  • Mobile Studio
  • Interaction Studio
• Strong skills in AMPscript and SSJS, used for implementing complex logic within SFMC.
• Proficiency in SQL, particularly related to data extensions and data views.
• Demonstrated experience designing and implementing complex automation workflows (e.g., scheduled activities, triggered sends) within SFMC Automation Studio.
• Ability to deliver results in global, matrixed organizations involving both internal and external stakeholders.
• Knowledge of CI/CD tools and workflow

WHY SHOULD YOU JOIN US?

At PMI IT, we believe success to be fueled by our employees, depended on them coming to work every single day with a sense of purpose and an appetite for challenge. We are a people first organisation committed to empowering you to take risks, grow and explore. Here’s what sets us apart:

• We’re redefining the big picture of well-being and personal development. We seek the best professionals but recognize them as parents, caregivers, family, and community members. We look after each other and care for our people, so wherever you join us around the world, we’re committed to providing the type of benefits only a company like PMI can offer
• Being the fastest learning IT organization in the world is core to our culture, so we invest significantly in developing our people. From mentoring to technical certifications, stretch roles, soft skills development, and executive education, we help our people develop the skills they need to do their best work and create their own unique impact.
• At PMI IT, we believe diversity and inclusiveness are essential to every industry. We’re proud that our culture is built upon strong corporate values, a foundation of respect and belonging, and a commitment to diversity and inclusion that welcomes a variety of skill sets, backgrounds, and experiences.
• We see digital technology as disruptive, and possibilities as endless. Our teams work with innovative technologies such as Cloud, APIs, IoT and AI, supported by management practices and principles such as Agile, Design Thinking, and Product Management.

Every single IT member is part of our Transformation journey. Join us and pursue your ambitions – our staggering size and scale provides endless opportunities to progress. If our culture and mindset resonate with you, we look forward to receiving your application and getting to know you.

Together, let’s deliver a smoke free future.