Join Vonage and help us innovate cloud communications for businesses worldwide!
Why this role matters
We are seeking a detail-oriented and proactive Risk & Internal Controls Analyst to support the execution and ongoing maintenance of our internal controls and risk management frameworks. This role plays a pivotal part in strengthening our control culture, improving organizational resilience, enhancing operational efficiency, and supporting effective risk governance across financial, operational, and compliance areas. If you have at least 3 years of experience in internal controls, audit, or risk management and are looking to grow your career in a fast-paced technology environment, this is an exciting opportunity to make an impact.
Key Responsibilities
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Support the review, drafting, and updating of policies, procedures, process flows, and control documentation (e.g., narratives, risk control matrices).
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Conduct risk-based control assessments to identify gaps, enhance effectiveness, and ensure timely remediation of deficiencies.
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Perform control testing and oversee control self-assessments (CSAs), documenting findings and corrective actions.
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Collaborate with cross-functional teams including Finance, Operations, IT, and Compliance to support risk/control initiatives.
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Assist in internal and external audits by preparing documentation, facilitating walkthroughs, and tracking resolution of findings.
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Contribute to process improvement, control automation, and policy standardization projects.
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Support the coordination of enterprise risk management activities and participate in special reviews or investigations as required.
What you will bring
Required:
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Bachelor’s or Master’s degree in a relevant field.
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CPA, CIA, CISA, CRMA, or an equivalent certification.
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Minimum of 3 years’ experience in internal controls, ERM, internal audit, or related roles (e.g., Audit/SOX analyst in Big 4 or corporate setting).
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Strong knowledge of control and risk frameworks such as COSO or ISO 31000.
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Proven experience in risk assessments, issue monitoring, and facilitating cross-functional collaboration.
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Excellent analytical, organizational, and critical thinking skills.
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Strong verbal and written communication skills.
Experience we consider a plus:
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Experience working with cross-functional teams across Finance, Operations, IT, and Compliance.
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Background in the technology and/or telecommunications industry.
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Familiarity with GRC tools or other risk/control platforms.
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Ambition and a desire to grow and develop your career within Vonage
How you'll benefit:
At Vonage, we offer exciting work, career growth opportunities, and a collaborative hybrid work environment. In addition to competitive pay and benefits, we provide unlimited discretionary time off and tuition reimbursement.
Additional benefits and perks will be shared and discussed with you by the recruiter during the interview process.#LI-RE1
There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.
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Who we are:
Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.