Company Description
InPost Group is an innovative European out of home deliveries company, revolutionizing the way parcels are delivered to customers. With operations across several countries, our network of intelligent lockers provides customers with a fast, convenient, and secure delivery option. InPost Group is a publicly traded company, with a market capitalization of about $5 billion as of March 2023. With over 10,000 employees worldwide, InPost Group is one of the largest out of home delivery providers in Europe , committed to providing sustainable and efficient delivery solutions to meet the evolving needs of customers in today's rapidly changing landscape.
Job Description
InPost Group is seeking a skilled and visionary Product Design Lead to drive the evolution of our customer-facing mobile applications for the Polish market. In this role, you’ll oversee a team of in-house designers and external contractors, driving a seamless, high-quality experience that aligns with a cohesive, long-term vision for InPost’s digital products.
As the Product Design Lead, you will be instrumental in creating an intuitive, customer-centric experience that delights our users. By establishing design principles and a streamlined framework, you’ll enable your team to deliver consistent, high-impact solutions that cater to local market needs. You’ll thrive in a fast-paced environment, balancing shifting priorities and managing the diverse needs of stakeholders to ensure that all design projects are aligned, effective, and centered on customer satisfaction.
What You Will Do
- Manage a team of team of 5-7 in-house designers and external contractors to deliver high-quality products across customer-facing platforms, ensuring alignment with a cohesive, long-term vision.
- Maintain a customer-centric experience that’s simple, intuitive, and approachable by enabling designers to work seamlessly across customer-facing platforms (inPost app & website)
- Thrive in a dynamic, fast-paced environment, adapting to changing priorities and managing diverse stakeholder needs.
- Forge strong cross-functional partnerships, aligning design visions and strategic goals across teams to drive innovation and execution.
- Direct impact on co-creation & execution of UX vision and strategy for end-user.
- Coach the team on utilising established design systems, style guides, and patterns in the creation of UX deliverables.
- Manage workflow, intake, and design resourcing to align with evolving business needs and priorities.
- Lead and refine team processes such as design critiques, sprint planning, and continuous feedback loops.
- Be advocate for data-driven design decisions , metrics, KPIs, etc
Qualifications
- A strong track record of building and shipping high-quality products that resonate with customers, with 5+ years of design experience and 1+ years in a leadership role with direct reports.
- Excellent communication skills, including the ability to represent and share work effectively, adapting communication to influence and resonate across all levels of the organization.
- Proven ability to collaborate cross-functionally with research, product management, engineering, and data teams, facilitating strategic alignment within multidisciplinary teams.
- A commitment to building and fostering diverse, inclusive product teams that support company objectives.
While It’s Not Required, It’s an Added Plus If You Also Have:
- Experience working with marketing and sales teams to align design and business objectives.
- Strength in strategic thinking and communication to influence and guide teams toward shared goals.
- A risk-taking spirit—embracing new methodologies and ideas, challenging the status quo, and continuously seeking self-improvement and team growth.