Who we are:
Charles River Development (CRD) is the FinTech division of State Street. Together with State Street’s Middle and Back-office services, Charles River’s cloud-based Front Office technology forms the foundation of the State Street Alpha® Platform, the first front-to-back solution in the industry.
Our vision is to be the world’s leading investment platform, shaping the future of the industry and driving new levels of technology-led innovation, resiliency, efficiency and growth for investors and the people they serve.
CRD Engineering organization is innovating and transforming the platform by moving away from monolithic software to utilising next generation cloud-based technology that leverages Microsoft Azure, Kafka, Snowflake, etc.
As a digital innovation leader, we invest into our solutions, processes, systems, and talent.
Summary:
We are looking for an independent JIRA Administrator who will be part of a global team.
Responsibilities:
- Create, configure and manage projects via standardized templates and schemes
- Customize and maintain all aspects of Jira administration including custom fields, screen layouts, issue types, etc.
- Proficient at setting up and managing permission schemes, roles, groups, etc.
- Strong understanding of standard security policies and practices for authentication, SSO/SAML configuration, identity provider configuration and general user administration
- Proficient in configuring workflow rules, automation, including using tools like ScriptRunner to enhance default Jira functionality. Knowledge with Groovy scripting is a plus
- Experience in configuring test management using addons like Xray
- Design, configure dashboard and build custom reports to support agile teams and leadership needs
- Experience in setting up integrations with engineering and product management by identifying tools via plug-ins / add-ons from the marketplace to enhance and streamline SDLC processes
- Strong understanding of JIRA APIs and webhooks
- Provide application support for Jira and Confluence for entire organization
- Generate and maintain documentation and training collateral for all users
- Be able to support various aspects of licensing, billing, renewals, etc.
- Experience with Jira issue migration across different instances is preferred
Recommended Education:
- B.S. degree (or foreign education equivalent) in Computer Science, Engineering, Mathematics, and Physics or other technical course of study required. MS degree strongly preferred.
What we are looking for:
- Minimum 3 years’ experience configuring and administering cloud Jira instances at enterprise scale
- Experienced configuring other Atlassian products, marketplace addons and external integrations
- Familiar with Agile frameworks like Scrum, Kanban and collaborated with teams practicing Agile
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