Engineering Manager & Incident Manager

Backbase
Krakow, województwo małopolskie
Full time
1 tydzień temu

About the Role

Join the banking revolution! As the global leader of Engagement Banking, Backbase is at the forefront of revolutionizing banking services through technology. We are seeking a highly skilled and enthusiastic professional to take on a dual role, leading multidisciplinary global Support teams while also proactively managing incidents and problems to ensure minimal disruption to our services and driving continuous improvement.

What you'll do

In this role you will build and lead local support teams based in Poland that are part of our global Follow-the-Sun support organization. 

Incident Management

Problem Management

Customer Reporting

Team Building

Who you are

Join our team and play a pivotal role in ensuring the stability and reliability of our IT services. Apply now to make a significant impact on our incident and problem management processes.

Apply
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