Eviden, part of the Atos Group, with an annual revenue of circa € 5 billion is a global leader in data-driven, trusted and sustainable digital transformation. As a next generation digital business with worldwide leading positions in digital, cloud, data, advanced computing and security, it brings deep expertise for all industries in more than 47 countries. By uniting unique high-end technologies across the full digital continuum with 47,000 world-class talents, Eviden expands the possibilities of data and technology, now and for generations to come.
We are looking for an experienced Delivery Manager to join our PM/Service Delivery Management team. The role involves overseeing project delivery, managing transition processes, and ensuring high-quality service delivery for our German business clients.
Key Responsibilities:
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Manage IT projects and/or service transformation initiatives throughout the full project lifecycle (initiation, planning, execution, closure).
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Coordinate transition processes, including onboarding new services from vendors and ensuring smooth integration with existing operations.
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Oversee Service Delivery, ensuring KPIs, SLAs, and quality standards are met.
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Build and maintain relationships with key stakeholders communicating effectively in German and English
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Identify risks and project issues, initiate corrective actions, and report status to senior management.
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Collaborate with PM, SDM, and pre-sales teams to support strategic initiatives.
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Prepare reports and analyses on project progress and service performance.
Requirements:
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Minimum 5 years of experience as a Project Manager, Transition Manager, and/or Service Delivery Manager.
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Experience working with German business clients.
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Fluent business-level German (B2/C1).
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Strong knowledge of project management methodologies (PMI, PRINCE2, Agile) and ITIL processes.
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Proven ability to manage cross-functional teams and stakeholders at different organizational levels.
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Excellent communication, negotiation, and analytical skills.
What We Offer:
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Work in a dynamic, international environment.
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Opportunities for professional growth and involvement in strategic projects.
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Competitive salary and benefits package.
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Hybrid working model
Let’s grow together.
We take care of your personal data privacy. More information about processing your data within the recruitment process you can find on our website: https://eviden.com/privacy-policy/
Nasze przedsiębiorstwo przestrzega zasad ochrony sygnalistów ustanowionych w dedykowanej procedurze zgodnie z ustawą z dnia 14 czerwca 2024 r. o ochronie sygnalistów (Dz.U. z 2024 r. poz. 928), zapewniając wszystkim pracownikom oraz osobom ubiegającym się o zatrudnienie lub świadczenie usług pełną poufność i ochronę w zakresie zgłaszania naruszeń prawa.