Job Summary
Do you possess an entrepreneurial spirit? Do you have a creative mind and a passion for delighting customers and consumers?If the answer is yes, then this is your opportunity to join a dynamic, experienced, and motivated team as our Account Manager. This role will offer you the opportunity to make immediate contributions to our aggressive sales growth initiatives and develop a unique skillset by serving as a trusted advisor to our customers, and offers a career development path.
Key Responsibilities and accountabilities:
Account Management
Support in building knowledge of specific market, customer environment and specific customer activities, strategies, brands, markets, consumers via all available sources
Responsible for driving sustainable profitable sales and market share growth by identifying the customers needs & opportunities, and risks
Building long term customer relationships, leading, and executing activities and delivering relevant solutions aligned with corporate strategy
Develop understanding of customer decision making criteria
Timely and accurately document customer visits and insights
In collaboration with colleagues, understand customer regulatory requirements/changes and regularly inform Global Regulatory Assurance and IC&D
Lead the strategic commercial negotiation (annual pricing, payment terms, rebate/cost savings, supply agreements)
Communicate account plan and engage with internal stakeholders
Manage reactive and proactive customers projects pipeline including country studies, consumer studies, etc. The objectives are meeting customers needs and highlighting IFF’s USP’s
Personal Development
Demonstrate IFF Culture Principles and Values
Collaborate with colleagues, customers, and stakeholders across functions and geographies to achieve a common goal
Build meaningful relationships and networks across the organization
Drive personal development to gain the experience and competence required to independently manage accounts
Proactively solicit feedback to drive continuous development and personal growth
Marketing Management
Qualify business opportunities with input creative team with support of line manager
Identify customer opportunities and generate new business opportunities by building differentiating value proposition for an IFF product offering targeting a specific customer and brand
Lead the inspirational and impactful client presentations, organize workshops and inspirational events translating into customer brand implications and/or business opportunities
Drive collaboration with internal creative areas, building strong fragrance storytelling and translating cross category market trends and consumer lifestyle into relevant product and brand concepts for customer
Education
Minimum 3 - 5 years of Experience in sales or sales service, product development, account planning or marketing preferably fragrance, cosmetics, FMCG
Experience in working with international, cross cultural and cross functional teams
Preferred Skills
Winning mentality
Curiosity and passion with strong interests in sales, product development, consumers, and market understanding (Marketing/R&D/CI)
Collaborative and demonstrated team player
Effective cross functional and cross hierarchical communication
Proactive, extremely accountable and independent working style
Digital savvy with an ability to leverage online resources
Effective business English
Business acumen and strategic thinking
Creative problem solving mindset
Strong organizational skills. Results and detail oriented
Excellent inter-personal and communication skills
Customer focus
We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.
Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more