At airSlate, our journey began in Boston, USA, in 2008. What started as a single product with 3,000 customers has grown into an influential tech company with 900+ team members across six offices worldwide. In 2022, airSlate reached a total valuation of $1.25 billion and became a 'Unicorn \uD83E\uDD84'. But even as we scale, team members remain our most valuable asset. That's why we've built a company that excites people about their work.
We develop products that serve over 100 million users with no-code workflow automation, electronic signature, and document management solutions. The company's portfolio of award-winning products, signNow, pdfFiller, DocHub, WorkFlow, Instapage, and US Legal Forms, empower teams to digitally transform the way their organizations run.
About the Web Analytics team:
The Web Analytics team is part of the Demand Generation department. We contribute significantly to initiatives across all stages, from conception to execution, making us a crucial part of the process. Taking ownership of projects, we ensure they materialize into tangible products that drive results. Working closely with product data, we derive actionable insights to optimize performance and user experience.
We are now looking for a Web Analyst to contribute to our product, DocHub. You will work closely with product data and derive actionable insights to optimize performance and user experience.
What you'll be working on:
- Overseeing web tracking for the DocHub product
- Configuring GA4 events, events for various advertising systems (Google Ads, Bing Ads, Facebook, LinkedIn, Twitter, and other third-party vendors' pixels) via Google Tag Manager or by writing specifications for developers
- Creating custom user audiences based on web data
- Writing specifications for offline conversions and offline audiences in Google\Bing Ads
- Ensuring data quality and completeness
- Supporting colleagues on web tracking-related issues and questions
- Collaborating with other departments within the company to achieve maximum results
- Identifying anomalies in data collection, urgent breakdowns with subsequent rapid fixes
Technology Stack:
- GA4: primary tool for behavioral data collection
- Google Tag Manager to manage marketing scripts and not rely on developers
- Server-side tagging: basic understanding of how server-side tracking works, using server-side GTM container
- BigQuery: utilizing the native connector for exporting raw GA4 data
- AWS Services: Redshift, S3, Glue, QuickSight
- AppsFlyer/Firebase/Amplitude
What we expect from you:
- 3 years of experience in the Web Analytics field
- Understanding of data collection, storage, and transmission from a technical perspective
- Understanding of how the GA4 measurement protocol works
- Deep understanding of data scopes, their differences, and which metrics/dimensions relate to each scope (events, sessions, users, customers).
- Familiarity with BI data visualization systems (Looker Studio, MS Power BI, Tableau, etc.).
- Basic SQL skills (working with GA4 data schema in BigQuery + Amazon Redshift subsequently).
- Basic HTML/CSS/JavaScript skills (for working in Google Tag Manager + using Developer Tools in the browser).
- Ability to write specifications for developers (custom dataLayer events, offline conversions, and audiences).
- Ability to learn new tools “on the fly” (relying on Google and documentation) and share acquired experience with colleagues.
- English B1-B2
Would be a plus:
- Experience with mobile app analytics (AppsFlyer/Firebase)
- Basic knowledge of Python
- Experience with APIs (primarily Google services: GA4, Google Ads)
- Experience setting up GTM Server Side
- Experience configuring Consent Mode, minimizing legal risks and data loss
What we offer:
— Flexible work environment — We value the advantages of in-person collaboration and prioritize work from our offices in Wroclaw or Bialystok. However, we also provide flexible work arrangements to accommodate remote or hybrid options and flexible scheduling.
— Bonuses and compensation — On top of a competitive base salary, we reward our team members' performance with a quarterly bonus to recognize achievements, time, and effort.
— Stock options — At airSlate, our team members are more than employees; they're business partners. We issue stock options that grant ownership in the company, allowing everyone to share in its growth.
— Professional growth opportunities — We are committed to ongoing improvement and welcome those passionate about learning. We cover professional development courses, conferences, literature, English classes, and more for each team member.
— Health and well-being—We prioritize the health and well-being of our team. This is why we provide a Luxmed subscription, a Multisport card for every team member, access to the office's massage room, free lunches, and healthy in-office snacks to sustain your energy. Also, we provide all our team members with Mental Health Days, dedicated days off recognized globally to encourage people to log off and recharge.
— Open communication — We encourage transparent communication from all team members at airSlate. Feel free to share your thoughts, ideas, and concerns with our management team, CEO, any member of our leadership team, or any team lead at any time.
We are proud of:
— airSlate Care for Ukraine — With a significant number of our team members in Ukraine, our foremost concern was ensuring their safety by providing both financial and logistical assistance to them and their families. What started as an immediate response has evolved into a cornerstone of the airSlate charity program. We match donations contributed by our team members, offer humanitarian aid to those affected by the conflict, distribute food packages to seniors, and support animal shelters. Our commitment remains steadfast in working towards restoring peace to Ukraine.
— airSlate Junior Club — Our sense of family extends beyond our team. All team members with children gain access to the airSlate Junior Club, featuring engaging events such as cooking classes, creative activities, and educational online games.
It is airSlate's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. airSlate's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. airSlate is pleased to provide such assistance and no applicant will be penalised as a result of such a request. Pursuant to relevant law, where applicable, airSlate will consider for employment qualified applicants with arrest and conviction records.
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