At Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before. Together, we make a difference in the lives of our patients and customers. Are you ready to join us?
This role is part of Alcon's Sales & Sales Support function, a team that helps provide access to products across all channels in an effort to drive customer satisfaction with eye care professionals to help people see brilliantly.
Vision Care Inside Sales Associate (TELESALES) is primarily responsible for engaging with customers through phone calls to build business plans and achieve sales goals in their territory.
This role is part of Alcon's Sales & Sales Support function, a team that helps provide access to products across all channels in an effort to drive customer satisfaction with eye care professionals to help people see brilliantly.
Vision Care Inside Sales Associate (TELESALES) is primarily responsible for engaging with customers through phone calls to build business plans and achieve sales goals in their territory.
You will drive sales performance, enhance market share, and develop strong professional relationships with customers.
In this role, a typical day will involve the following:
- The main responsibility of this role is to maintain regular online communication (via phone, Teams, Webex, and email) to support the achievement of sales targets and provide training and information to staff at optical stores.
- Drive territory sales performance, market share, and optimal resource utilization
- Develop effective professional business relationships with customers to support delivery of business results across a range of therapeutic areas
- Ensure that Alcon products and supporting services are broadly understood and available to more patients and customers
- Execute call plans for customers and adapt communication style to customer needs, using available technologies and channels to support sales calls
- Deploy and use approved marketing and sales promotional materials and programs, and use expert knowledge of Alcon products to support sound clinical discussions
- Collaborate effectively with Alcon stakeholders, providing insights and feedback gained from customer interactions
- Actively participate in all team meetings, conference calls, trainings, and sales meetings
WHAT YOU’LL BRING TO ALCON:
- Fluency in Polish
- Good command of English (spoken and written)
- Around 2 years of experience in sales or customer service
- Familiarity with Salesforce and SAP (preferred)
- Previous experience in the medical or pharmaceutical industry (a plus)
- Strong ability to build lasting client relationships and work towards goals in a dynamic and demanding environment
- Excellent organizational and prioritization skills
- Problem-solving abilities, proactivity, and a strong team-oriented mindset
HOW CAN YOU THRIVE AT ALCON?
- Opportunity to join growing global company
- Friendly working environment and a diverse and highly motivated team
- Very best working environment for our employees – Alcon Polska has been recognized as a Top Employer for the two years in a row
- Truly international environment and daily interactions with colleagues and stakeholders from all over the world
- Attractive benefits package (private medical care, group insurance, lunch card, transportation allowance, pension plan, Multisport/cultural card, Alcon products for you and your significant other), employment contract
- Fully on-site work
- Office with a lot of facilities inside located at NewCity building, 15 Marynarska Street, Warsaw
Alcon Careers
See your impact at alcon.com/careers
See your impact at alcon.com/careers
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